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Service Item Line Table

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Specifies information about the service items that need to be serviced in a service order. For example, service items can include the serial number, description, service item number, service item group, fault reporting, warranty, and response time.

The value you have entered in the One Service Item Line/Order field in the Service Management Setup window determines whether you can insert multiple lines for a service order.

When you post a service order, the program creates a posted service shipment and/or a service invoice. The service item lines become the posted service item lines in the posted service shipment.

List of Fields in the Table

The following table lists the fields in this table.

Field Location
Response Time (Hours) Field, Service Item Line Table Service Management
Finishing Date Field, Service Item Line Table Service Management
Customer No. Field, Service Item Line Table Service Management
Fault Reason Code Field, Service Item Line Table Service Management
Fault Comment Field, Service Item Line Table Service Management
Ship-to Code Field, Service Item Line Table Service Management
Contract No. Field, Service Item Line Table Service Management
Response Date Field, Service Item Line Table Service Management
Resolution Code Field, Service Item Line Table Service Management
Allocation Status Filter Field, Service Item Line Table Service Management
Actual Response Time (Hours) Field, Service Item Line Table Service Management
Description Field, Service Item Line Table Service Management
Serial No. Field, Service Item Line Table Service Management
Fault Code Field, Service Item Line Table Service Management
Item No. Field, Service Item Line Table Service Management
Repair Status Code Filter Field, Service Item Line Table Service Management
Warranty Ending Date (Parts) Field, Service Item Line Table Service Management
No. of Active/Finished Allocs Field, Service Item Line Table Service Management
Service Item Loaner Comment Field, Service Item Line Table Service Management
Fault Area Code Field, Service Item Line Table Service Management
Starting Date Field, Service Item Line Table Service Management
Warranty % (Labor) Field, Service Item Line Table Service Management
Date Filter Field, Service Item Line Table Service Management
Allocation Date Filter Field, Service Item Line Table Service Management
No. of Previous Services Field, Service Item Line Table Service Management
Variant Code Field, Service Item Line Table Service Management
Responsibility Center Field, Service Item Line Table Service Management
Service Item Group Code Field, Service Item Line Table Service Management
Loaner No. Field, Service Item Line Table Service Management
Vendor No. Field, Service Item Line Table Service Management
Warranty Field, Service Item Line Table Service Management
Response Time Field, Service Item Line Table Service Management
Line No. Field, Service Item Line Table Service Management
Vendor Item No. Field, Service Item Line Table Service Management
Priority Field, Service Item Line Table Service Management
Warranty Starting Date (Labor) Field, Service Item Line Table Service Management
Location of Service Item Field, Service Item Line Table Service Management
Resolution Comment Field, Service Item Line Table Service Management
Description 2 Field, Service Item Line Table Service Management
Repair Status Code Field, Service Item Line Table Service Management
Release Status Field, Service Item Line Table Service Management
Service Price Group Code Field, Service Item Line Table Service Management
Warranty Starting Date (Parts) Field, Service Item Line Table Service Management
Resource Filter Field, Service Item Line Table Service Management
Resource Group Filter Field, Service Item Line Table Service Management
Base Amount to Adjust Field, Service Item Line Table Service Management
Document No. Field, Service Item Line Table Service Management
Adjustment Type Field, Service Item Line Table Service Management
Document Type Field, Service Item Line Table Service Management
Service Order Filter Field, Service Item Line Table Service Management
Warranty % (Parts) Field, Service Item Line Table Service Management
Finishing Time Field, Service Item Line Table Service Management
Service Shelf No. Field, Service Item Line Table Service Management
Warranty Ending Date (Labor) Field, Service Item Line Table Service Management
Symptom Code Field, Service Item Line Table Service Management
Starting Time Field, Service Item Line Table Service Management
Contract Line No. Field, Service Item Line Table Service Management
Service Item No. Field, Service Item Line Table Service Management
Serv. Price Adjmt. Gr. Code Field, Service Item Line Table Service Management
No. of Allocations Field, Service Item Line Table Service Management
Dimension Set ID Field, Service Item Line Table Service Management
Shortcut Dimension 2 Code Field, Service Item Line Table Service Management
Shortcut Dimension 1 Code Field, Service Item Line Table Service Management
Response Time (Hours) Field, Service Item Line Table Service Management
Finishing Date Field, Service Item Line Table Service Management
Customer No. Field, Service Item Line Table Service Management
Fault Reason Code Field, Service Item Line Table Service Management
Fault Comment Field, Service Item Line Table Service Management
Ship-to Code Field, Service Item Line Table Service Management
Contract No. Field, Service Item Line Table Service Management
Service Item No. Field, Service Item Line Table Service Management
Response Date Field, Service Item Line Table Service Management
Resolution Code Field, Service Item Line Table Service Management
Allocation Status Filter Field, Service Item Line Table Service Management
Actual Response Time (Hours) Field, Service Item Line Table Service Management
Description Field, Service Item Line Table Service Management
Serial No. Field, Service Item Line Table Service Management
Fault Code Field, Service Item Line Table Service Management
Item No. Field, Service Item Line Table Service Management
Repair Status Code Filter Field, Service Item Line Table Service Management
Warranty Ending Date (Parts) Field, Service Item Line Table Service Management
No. of Active/Finished Allocs Field, Service Item Line Table Service Management
Service Item Loaner Comment Field, Service Item Line Table Service Management
Fault Area Code Field, Service Item Line Table Service Management
Starting Date Field, Service Item Line Table Service Management
Warranty % (Labor) Field, Service Item Line Table Service Management
Serv. Price Adjmt. Gr. Code Field, Service Item Line Table Service Management
Date Filter Field, Service Item Line Table Service Management
Allocation Date Filter Field, Service Item Line Table Service Management
No. of Previous Services Field, Service Item Line Table Service Management
Variant Code Field, Service Item Line Table Service Management
No. of Allocations Field, Service Item Line Table Service Management
Responsibility Center Field, Service Item Line Table Service Management
Service Item Group Code Field, Service Item Line Table Service Management
Loaner No. Field, Service Item Line Table Service Management
Vendor No. Field, Service Item Line Table Service Management
Warranty Field, Service Item Line Table Service Management
Response Time Field, Service Item Line Table Service Management
Dimension Set ID Field, Service Item Line Table Service Management
Line No. Field, Service Item Line Table Service Management
Vendor Item No. Field, Service Item Line Table Service Management
Priority Field, Service Item Line Table Service Management
Warranty Starting Date (Labor) Field, Service Item Line Table Service Management
Location of Service Item Field, Service Item Line Table Service Management
Resolution Comment Field, Service Item Line Table Service Management
Description 2 Field, Service Item Line Table Service Management
Repair Status Code Field, Service Item Line Table Service Management
Release Status Field, Service Item Line Table Service Management
Service Price Group Code Field, Service Item Line Table Service Management
Warranty Starting Date (Parts) Field, Service Item Line Table Service Management
Resource Filter Field, Service Item Line Table Service Management
Resource Group Filter Field, Service Item Line Table Service Management
Base Amount to Adjust Field, Service Item Line Table Service Management
Document No. Field, Service Item Line Table Service Management
Adjustment Type Field, Service Item Line Table Service Management
Document Type Field, Service Item Line Table Service Management
Service Order Filter Field, Service Item Line Table Service Management
Warranty % (Parts) Field, Service Item Line Table Service Management
Finishing Time Field, Service Item Line Table Service Management
Service Shelf No. Field, Service Item Line Table Service Management
Shortcut Dimension 2 Code Field, Service Item Line Table Service Management
Warranty Ending Date (Labor) Field, Service Item Line Table Service Management
Symptom Code Field, Service Item Line Table Service Management
Starting Time Field, Service Item Line Table Service Management
Contract Line No. Field, Service Item Line Table Service Management
Shortcut Dimension 1 Code Field, Service Item Line Table Service Management

See Also

Reference

Service Item Lines