Service Contracts

In the Service Contract window, you can view, change, or create your service contracts.

General FastTab

Use this FastTab to view, change, or enter general information about the service contract. For example, you can change information about a customer, a contract group, or the date when the contract became valid.

Shipping FastTab

Use this FastTab to view, change, or insert information about where the service items should be shipped to, or where they should be serviced.

Service FastTab

Use this FastTab to view, change, or insert information that is more related to the service itself. For example, you can review information that relates to the service zone in which the service item is located, the default service period of the service contract, or the type of service order.

Invoicing and Invoicing Details FastTab

Use this FastTab to view, change, or insert information that is related to invoicing.

Price Update FastTab

Use this FastTab to view, change, or insert information about the price updates.

Details FastTab

Use this FastTab to view, change, or insert information about when the contract will expire, why it was canceled, and what code belongs to the price adjustment of the invoicing.

Service Contract Lines FastTab

Use this FastTab to view, change, or insert information about the service items that are part of a service contract or a contract quote. Each contract line contains information about a service item that is part of the contract. You can enter as many service contract lines as necessary.