How to: Undo Quantity Posting on Posted Return Shipments

If you have made an incorrect quantity posting, that is if you have made a return order with, for example, the wrong number of items and posted it as shipped but not invoiced, then you can undo the posting.

To undo a quantity posting

1. In the Search box, enter Posted Return Shipments, and then choose the related link.

2. Open the relevant Posted Return Shipment and select the line or lines you want to correct.

3. On the Lines FastTab, choose Actions, choose Functions, and then choose Undo Return Shipment.

   A corrective line is inserted in the posted document, and the Return Qty. Shipped and Return Shpd. Not Invd. fields on the return order are set to zero.

   Now go back to the purchase return order to redo the posting.

4. On the header of the Posted Return Shipment window, take a note of the number in the Return order No. field.

5. In the Search box, enter Purchase Return Orders, and then select the related link.

6. Open the return order in question, and then, on the Actions tab, in the Release group, choose Reopen to reopen it.

7. Correct the entry in the Quantity field and post the order.

See Also

Concepts

Manage Purchase Returns

Other Resources

Purchase Return Order
How to: Undo Quantity Postings on Posted Shipments