Troubleshooting a Workspace

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

This topic describes common problems that can occur when you work with Development and Application Workspaces in Microsoft Dynamics AX.

General

By default, the Microsoft Dynamics AX client opens in the Application Workspace. For application development, you should open a new Development Workspace. For more information, see How to: Open a Development Workspace.

Note

To open a Development Workspace, a developer license code is required, and the installation checklist must be completed. No more than eight workspaces per client can be opened at the same time.

Troubleshooting in the Development Workspace

Insufficient rights to start a Development Workspace error

To use the -development switch to start Microsoft Dynamics AX in the Development Workspace, you must have a developer license code installed. For more information, see Provide license information.

The Command menu is not available

The Command menu is only available if an Application Object Tree (AOT) window is open. Press CTRL+D to open the AOT.

The Workspace menu items are not available

You must have a developer license code to open a Development Workspace. For more information, see Provide license information. No more than eight workspaces can be opened in the same client session.

The Application Workspace icon is not available

You must have a developer license code to open a Development Workspace. For more information, see Provide license information. No more than eight workspaces can be opened in the same client session.

CTRL+W does not open an Application Workspace

No more than a total of eight workspaces can be opened in the same client session.

The Workspace toolbar is not available

To enable or disable the workspace toolbar, on the Tools menu, click Customize, and then select or clear Workspace.

Troubleshooting in the Application Workspace

The Development Workspace icon is not available

There is no toolbar for workspace icons in the Application Workspace. To open a Development Workspace from the Application Workspace, press CTRL+SHIFT+W. You must have a developer license code to open a Development Workspace. For more information, see Provide license information. No more than eight workspaces can be opened in the same client session.

The Workspace menu items are not available

You must have a developer license code to open a Development Workspace. For more information, see Provide license information. No more than eight workspaces can be opened in the same client session.

CTRL+SHIFT+W does not open a Development Workspace

No more than eight workspaces can be opened in the same client session. You must have a developer license code to open a Development Workspace. For more information, see Provide license information.

See also

Workspaces

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