Telephony integration configuration key (smmPhone)

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

The Telephony integration configuration key allows you to make telephone calls from Microsoft Dynamics AX if the required hardware and software for Telephony Application Programming Interface (TAPI) are installed.

You can enable or disable this key in the License configuration form.

Forms enabled by the Telephony integration key

The following forms are available when the configuration key is enabled.

Form	For more information
Call dialog	Phone call (form)
Calls
Phone parameters	Phone parameters (form)

Additional information about this configuration key

The following table provides information about how this configuration key relates to other configuration keys and license codes.

Detail	Description
License code	None
Parent key	Sales and marketing series
Child keys	None

For more information about how license codes and configuration keys work together, see About license codes and configuration keys.