My cases Role Center report (Case_MyCases)
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
Use this report to view the cases that are assigned to you.
Note
This report is designed for use on Role Centers.
Details of this report
The following table explains where to find the report in the Application Object Tree (AOT) and how to navigate to the report in the Microsoft Dynamics AX client.
Detail |
Description |
|---|---|
Name of report in the AOT |
Cases_MyCases |
Location of report in the AOT |
SSRS reports\Reports\Cases_MyCases |
Menu item of the report |
Cases_MyCases |
Navigation to the report |
This report is available on the Customer service representative Role Center. |
Where the data in this report comes from
The data on this report comes from the following sources:
CaseDetail
CaseDetailBase
smmSalesPersonCurrent
If you are a developer, you can learn more about where the data on a report comes from by using the following procedure.
Open the AOT.
Locate the report in the SSRS Reports\Reports node.
Right-click the report and click Add-Ins > Cross-reference > Using (instant view).