(BRA) Cancel a customer NF-e
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2
You can cancel a customer nota fiscal eletrônica (NF-e) that is incorrect. You can cancel a customer NF-e before you submit it to the Secretaria da Fazenda (SEFAZ) or after it is processed or approved by SEFAZ.
Nota
You can cancel a processed or approved customer NF-e. You can cancel an approved NF-e only if SEFAZ approves the cancellation.
When you cancel a customer NF-e, the original NF-e is marked as canceled, and all of the ledger and financial transactions are reversed.
Cancel a customer NF-e that is generated from a sales order
Click Accounts receivable > Common > Sales orders > All sales orders.
–or–
Click Sales and marketing > Common > Sales orders > All sales orders.
Select the sales order that is associated with the original NF-e.
On the Action Pane, on the Sell tab, click Cancel fiscal document to cancel the sales order. For more information, see (BRA) Cancel a customer fiscal document.
Cancel a customer NF-e that is generated from a free text invoice
Click Accounts receivable > Common > Free text invoices > All free text invoices.
Select the free text invoice that is associated with the original NF-e.
On the Action Pane, click Cancel fiscal document to cancel the free text invoice. For more information, see (BRA) Cancel a free text invoice.
Cancel a customer NF-e that is generated from a sales complementary fiscal document
Click Accounts receivable > Common > Fiscal documents > All sales complementary fiscal documents.
Select the sales complementary fiscal document that is associated with the original NF-e.
On the Action Pane, click Cancel fiscal document to cancel the sales complementary fiscal document. For more information, see (BRA) Cancel a sales complementary fiscal document.
See also
(BRA) Sales orders (modified form)
(BRA) Free text invoice (modified form)
(BRA) All sales complementary fiscal documents (list page)