Development overview
Important
Fundraising and Engagement is being retired. Support for Fundraising and Engagement will end at 11:59 PM Pacific Time on December 31, 2026. For more information, go to What’s new in Fundraising and Engagement.
In the Development area of Fundraising and Engagement in Microsoft Cloud for Nonprofit, you can manage contacts, organizations, and opportunities. You can also link contacts into household accounts and create funding reports. These functions appear in the navigation pane's Relationships and Prospecting sections.
Note
The configurations and workflows in the following articles are examples. The details aren't specific to your organization’s solution.
Relationships
To work on constituents, use the entities in the Relationships section. Along with Contacts and Organizations, it also offers Households to let you track and report on individual constituents who live in the same place.
Note
For your convenience, some sections that appear in the Gifts and Events areas also appear in Development, because the records they contain need a related contact or organization account record.
Select an article from the following table to learn more about managing constituents.
| Article | Description |
|---|---|
| Contacts | Learn about contacts in Fundraising and Engagement. Become familiar with the information on each tab of a Contact record. |
| Organizations | Learn about organizations in Fundraising and Engagement. Become familiar with the information on each tab of an Organization Account record. |
| Manage contacts and organizations | Add gifts, registrations, and payment information to contacts and organizations. |
| Households | Learn about the Household Account record, how to add contacts to a household, and how to manage household records. |
Prospecting
The Prospecting section contains Opportunities and Funding Reports. You use an opportunity to develop fundraising proposals, including estimated revenue and prospective donors, and you create a funding report to track results of funded opportunities.
Select an article from the following table to learn more about developing and reporting on opportunities.
| Article | Description |
|---|---|
| Opportunities | Track and manage opportunities in Fundraising and Engagement. |
| Funding reports | Produce funding reports based on opportunities. |