| CancellationReason |
String |
If the ticket result is "Canceled" then this string provides the reason why the ticket was canceled otherwise it is null. The possible list of values are "User", "Service", "Internal", "Timeout". |
| MatchId |
String |
The id of the match the ticket got matched into. If the ticket did not get matched this is set to null |
| QueueName |
String |
The name of the queue the ticket was created in. |
| Result |
String |
The final state of the ticket. Allowed states are "Matched" or "Canceled". |
| TicketId |
String |
Id of the ticket that was completed. |