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TechTalk: Introduction to the Dynamics 365 guidance hub

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In this article, we explore the Dynamics 365 guidance hub, a centralized platform designed to streamline your Dynamics 365 experience.

We based this article on a TechTalk that you can find online in the Dynamics 365 channel on YouTube.

Thumbnail of the TechTalk Series: Business Process Catalog and Guidance Part 1 presentation slide.

Introduction to Dynamics 365 guidance hub

The Dynamics 365 guidance hub is your gateway to a wealth of Dynamics 365 resources. It's a comprehensive repository for documentation and guidance about tools and resources to support you on your Dynamics 365 journey. It's updated every two weeks so that users have access to the latest information and tools necessary for their projects.

Key features of the Dynamics 365 guidance hub

Screenshot of the What can you find there? presentation slide, outlining new resource and existing resources.

The guidance hub is not product-specific but encompasses a wide array of content relevant to Dynamics 365 applications. It includes documentation and guidance on various resources, including the following list:

  • Business process guides: The guidance hub includes detailed business process guides, each focusing on a specific business process. These guides include flowcharts, implementation advice, and insights into potential issues and considerations. The business processes are organized into 15 end-to-end scenarios, and each is aligned with the business process catalog, available for download at https://aka.ms/businessprocesscatalog.
  • Implementation guide: We converted a large PDF document into more accessible and searchable articles on Microsoft Learn. The implementation guide is organized by the phases of implementation—strategize, initiate, implement, prepare, and operate—making it easier for users to find relevant content at each stage of their project.
  • Glossary of terms: We provide a growing glossary to help users understand the terminology used across Dynamics 365 products. The glossary grows with new terms when we publish new articles. We encourage our users to provide feedback or contribute new terms directly through the site.
  • Tools and resources: The hub documents tools and resources that are tailored to specific Dynamics 365 apps and services. The resources include detailed instructions on installation, configuration, and usage, often accompanied by downloadable resources from the GitHub repository.

The hub's interface is user-friendly and intuitive, allowing easy navigation. You can find sections for business process guides, implementation guides, tools, and resources, each meticulously detailed to cater to specific needs and provide practical insights.

Engaging with Microsoft

Screenshot of the Give feedback and make edits presentation slide, outlining process for providing feedback and edits.

We encourage the Dynamics 365 community to join us in building out the guidance hub. This includes:

  • Feedback submission: Users can provide feedback on every page, aiding continuous improvement. Learn more at Leave us feedback.

  • Contributions: Contributions to content improvement can be made through the GitHub repository. Contributors are acknowledged with Credly badging, and their contributions are credited in the articles they help develop. Learn more at Contribute to Dynamics 365 guidance content.

  • Updates via RSS feed: Stay informed about the latest updates by subscribing to the RSS feed.

Conclusion

The Dynamics 365 guidance hub is an essential resource for anyone involved in Dynamics 365 projects. Whether you're looking for detailed implementation guidance, business process documentation, or specific tools, the hub provides a centralized and constantly updated platform to support your needs. Bookmark the guidance hub and explore the wealth of resources available to enhance your Dynamics 365 experience.

You can use the following resources to learn more about Dynamics 365.