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Set up telemetry insights (preview)

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You can enable telemetry insights yourself with the Set up telemetry guide in the Dynamics 365 Implementation Portal. This article outlines the steps to take. Get an introduction to telemetry insights and the rules you can use in Telemetry insights overview (preview).

Important

Telemetry insights in the Dynamics 365 Implementation Portal is in public preview. Capabilities that are in preview aren't meant for production use and can have limited functionality. These features are available before an official release so that our customers can get early access and provide feedback. By accessing or using telemetry insights, you accept the Microsoft Preview Terms of Service.

Set up telemetry

Switch on telemetry by choosing the New Telemetry Request action on the Active Telemetry Requests page. The Active Telemetry Requests page shows the environments where Telemetry Recommendations are currently visible or pending approval. It also shows their associated tenant ID, project ID (if applicable), and respective start and end dates.

The first step in the Set up telemetry guide is to submit the basic details of the environment.

  1. Specify your role.

    Role Description
    Partner Choose this option if you're a partner and you want to view telemetry for your customer's environment.
    Customer Choose this option if you're a customer of Microsoft and you want to view telemetry for your environment.

  2. Specify the type and the ID of the Microsoft Entra tenant that this request is for.

    Tenant Description
    My Tenant Select this option if you're switching on telemetry for an environment on your tenant. The Tenant ID is displayed in the Your Tenant ID field.
    Different Tenant Select this option if you're switching on telemetry for a different tenant than the one you're currently signed into.

    If you choose the option Different Tenant, then you must get consent to data sharing. Learn more in Give or get consent to data sharing in your project.

  3. Specify the environment and date information, including an environment ID.

    Tip

    Find the IDs of the environment and organization in the Power Platform admin center. For projects with finance and operations apps, you can find the Tenant ID in Dynamics 365 Lifecycle Services. Make sure that you're signed into the tenant that you want to retrieve the ID for.

    Learn more at the following resources:

  4. Specify the purpose of the environment.

    Environment Purpose Description
    Production An environment used for live business operations.
    UAT An environment used for standard acceptance testing.
    Sandbox An environment used for preproduction testing.
    Performance An environment used for performance testing.
    Dev An environment used for development.

  5. Specify the start date and end date for the period that you want telemetry insights to be visible. Consider a minimum timespan of 7 days or more to get daily updates during the specified time period.

  6. If the specified tenant is associated with an existing Dynamics 365 Implementation Portal project, you're asked to associate this request with the correct existing project from a dropdown list. You don't need a project to set up telemetry insights for production environments.

Note

You must have a project to switch on telemetry insights for all nonproduction environments. If a project does not exist, create one with the onboarding wizard. Learn more at Create or join a project in the Implementation Portal. If a project does exist, but you do not have access, you must contact the project admin for access.

Note

This section loads only if you selected Different Tenant as the tenant type at the start of the guide. As part of data privacy principles, we need consent from two customer contacts who are active users of the project's tenant. Learn more in Give or get consent for data sharing in your project.

The telemetry request is now created. However, the telemetry will not be resolved until the customer's reviewers approve the access. You can cancel the request and change the email addresses of the approvers from the Telemetry Insights & Data Consent option page after the request has been created.