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BookableResource table/entity reference

Resource that has capacity which can be allocated to work.

Added by: Scheduling Solution

Messages

Message Web API Operation SDK Assembly
Assign PATCH [org URI]/api/data/v9.0/bookableresources(bookableresourceid)
Update ownerid property.
AssignRequest
Create POST [org URI]/api/data/v9.0/bookableresources
See Create
CreateRequest or
Create
CreateMultiple CreateMultiple Action CreateMultipleRequest
Delete DELETE [org URI]/api/data/v9.0/bookableresources(bookableresourceid)
See Delete
DeleteRequest or
Delete
GrantAccess GrantAccess Action GrantAccessRequest
ModifyAccess ModifyAccess Action ModifyAccessRequest
msdyn_GetResourceBookingDetails Microsoft.Dynamics.CRM.msdyn_GetResourceBookingDetails Type generated by CrmSvcUtil.exe or use OrganizationRequest setting the required parameters for the message.
msdyn_OverrideAgentCalendarWithShift Microsoft.Dynamics.CRM.msdyn_OverrideAgentCalendarWithShift Type generated by CrmSvcUtil.exe or use OrganizationRequest setting the required parameters for the message.
Retrieve GET [org URI]/api/data/v9.0/bookableresources(bookableresourceid)
See Retrieve
RetrieveRequest or
Retrieve
RetrieveMultiple GET [org URI]/api/data/v9.0/bookableresources
See Query Data
RetrieveMultipleRequest or
RetrieveMultiple
RetrievePrincipalAccess RetrievePrincipalAccess Function RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess RetrieveSharedPrincipalsAndAccess Function RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess RevokeAccess Action RevokeAccessRequest
SetState PATCH [org URI]/api/data/v9.0/bookableresources(bookableresourceid)
Update statecode and statuscode properties.
SetStateRequest
Update PATCH [org URI]/api/data/v9.0/bookableresources(bookableresourceid)
See Update
UpdateRequest or
Update
UpdateMultiple UpdateMultiple Action UpdateMultipleRequest

Properties

Property Value
CollectionSchemaName BookableResource
DisplayCollectionName Bookable Resources
DisplayName Bookable Resource
EntitySetName bookableresources
IsBPFEntity False
LogicalCollectionName bookableresources
LogicalName bookableresource
OwnershipType UserOwned
PrimaryIdAttribute bookableresourceid
PrimaryNameAttribute name
SchemaName BookableResource

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

AccountId

Property Value
Description Select the account that represents this resource.
DisplayName Account
IsValidForForm True
IsValidForRead True
LogicalName accountid
RequiredLevel None
Targets account
Type Lookup

BookableResourceId

Property Value
Description Unique identifier of the resource.
DisplayName Bookable Resource
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName bookableresourceid
RequiredLevel SystemRequired
Type Uniqueidentifier

CalendarId

Property Value
Description Specifies the working days and hours of the resource.
DisplayName Calendar
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName calendarid
RequiredLevel None
Targets calendar
Type Lookup

ContactId

Property Value
Description Select the contact that represents this resource.
DisplayName Contact
IsValidForForm True
IsValidForRead True
LogicalName contactid
RequiredLevel None
Targets contact
Type Lookup

ImportSequenceNumber

Property Value
Description Sequence number of the import that created this record.
DisplayName Import Sequence Number
Format None
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName importsequencenumber
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

msdyn_DeriveCapacity

Added by: Universal Resource Scheduling Solution

Property Value
Description
DisplayName Derive Capacity From Group Members
IsValidForForm True
IsValidForRead True
LogicalName msdyn_derivecapacity
RequiredLevel None
Type Boolean

msdyn_DeriveCapacity Choices/Options

Value Label
1 Yes
0 No

DefaultValue: False

msdyn_DisplayOnScheduleAssistant

Added by: Universal Resource Scheduling Solution

Property Value
Description Specify if this resource should be enabled for availablity search.
DisplayName Enable for Availability Search
IsValidForForm True
IsValidForRead True
LogicalName msdyn_displayonscheduleassistant
RequiredLevel None
Type Boolean

msdyn_DisplayOnScheduleAssistant Choices/Options

Value Label
1 Yes
0 No

DefaultValue: True

msdyn_DisplayOnScheduleBoard

Added by: Universal Resource Scheduling Solution

Property Value
Description Specify if this resource should be displayed on the schedule board.
DisplayName Display On Schedule Board
IsValidForForm True
IsValidForRead True
LogicalName msdyn_displayonscheduleboard
RequiredLevel ApplicationRequired
Type Boolean

msdyn_DisplayOnScheduleBoard Choices/Options

Value Label
1 Yes
0 No

DefaultValue: True

msdyn_EnableAppointments

Added by: Universal Resource Scheduling Solution

Property Value
Description Enable appointments to display on the new schedule board and be considered in availability search for resources.
DisplayName Include Appointments
IsValidForForm True
IsValidForRead True
LogicalName msdyn_enableappointments
RequiredLevel None
Type Picklist

msdyn_EnableAppointments Choices/Options

Value Label
192350000 No
192350001 Yes

msdyn_EnableOutlookSchedules

Added by: Universal Resource Scheduling Solution

Property Value
Description This only applies when directly calling the API. It does not apply when the Book button is clicked on the Schedule Board or on any schedulable entity.
DisplayName Include Outlook Free/Busy in Search Resource Availability API
IsValidForForm True
IsValidForRead True
LogicalName msdyn_enableoutlookschedules
RequiredLevel None
Type Picklist

msdyn_EnableOutlookSchedules Choices/Options

Value Label
192350000 No
192350001 Yes

msdyn_EndLocation

Added by: Universal Resource Scheduling Solution

Property Value
Description Shows the default ending location type when booking daily schedules for this resource.
DisplayName End Location
IsValidForForm True
IsValidForRead True
LogicalName msdyn_endlocation
RequiredLevel None
Type Picklist

msdyn_EndLocation Choices/Options

Value Label
690970000 Resource Address
690970001 Organizational Unit Address
690970002 Location Agnostic

msdyn_facilityequipmentid

Added by: Core Service Scheduling - Base Solution Solution

Property Value
Description Unique identifier for Facility Equipment
DisplayName Facility Equipment
IsValidForForm True
IsValidForRead True
LogicalName msdyn_facilityequipmentid
RequiredLevel None
Targets equipment
Type Lookup

msdyn_GenerateCalendarfromShift

Added by: Workforce Engagement Management for Customer Service Solution

Property Value
Description Indicates if the resource's calendar can be generated and overridden from Shift Booking data.
DisplayName Generate Calendar from Shift
IsValidForForm True
IsValidForRead True
LogicalName msdyn_generatecalendarfromshift
RequiredLevel None
Type Boolean

msdyn_GenerateCalendarfromShift Choices/Options

Value Label
1 Yes
0 No

DefaultValue: False

msdyn_GenericType

Added by: Universal Resource Scheduling Solution

Property Value
Description
DisplayName Generic Type (Deprecated)
IsValidForForm True
IsValidForRead True
LogicalName msdyn_generictype
RequiredLevel None
Type Picklist

msdyn_GenericType Choices/Options

Value Label
690970000 Service Center

msdyn_LastCalendarSync

Added by: Workforce Engagement Management for Customer Service Solution

Property Value
DateTimeBehavior TimeZoneIndependent
Description The timestamp of the last successful calendar sync in UTC. This may represent a full sync, including an on-demand sync or a delta sync.
DisplayName Last Calendar Sync (UTC)
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName msdyn_lastcalendarsync
RequiredLevel None
Type DateTime

msdyn_organizationalunit

Added by: Universal Resource Scheduling Solution

Property Value
Description Organizational Unit that resource belong to
DisplayName Organizational Unit
IsValidForForm True
IsValidForRead True
LogicalName msdyn_organizationalunit
RequiredLevel None
Targets msdyn_organizationalunit
Type Lookup

msdyn_PoolType

Added by: Universal Resource Scheduling Solution

Property Value
Description Select whether the pool is an account, contact, user, equipment or a facility of resources.
DisplayName Pool Type
IsValidForForm True
IsValidForRead True
LogicalName msdyn_pooltype
RequiredLevel None
Type MultiSelectPicklist

msdyn_PoolType Choices/Options

Value Label
192350000 Account
192350001 Contact
192350002 User
192350003 Equipment
192350004 Facility

msdyn_PrimaryEMail

Added by: Universal Resource Scheduling Solution

Property Value
Description
DisplayName Primary Email
FormatName Email
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_primaryemail
MaxLength 100
RequiredLevel None
Type String

msdyn_StartLocation

Added by: Universal Resource Scheduling Solution

Property Value
Description Shows the default starting location type when booking daily schedules for this resource.
DisplayName Start Location
IsValidForForm True
IsValidForRead True
LogicalName msdyn_startlocation
RequiredLevel None
Type Picklist

msdyn_StartLocation Choices/Options

Value Label
690970000 Resource Address
690970001 Organizational Unit Address
690970002 Location Agnostic

msdyn_targetutilization

Added by: Universal Resource Scheduling Solution

Property Value
Description Shows the target utilization for the resource.
DisplayName Target Utilization
Format None
IsValidForForm True
IsValidForRead True
LogicalName msdyn_targetutilization
MaxValue 100
MinValue 1
RequiredLevel None
Type Integer

Name

Property Value
Description Type the name of the resource.
DisplayName Name
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName name
MaxLength 100
RequiredLevel SystemRequired
Type String

OverriddenCreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time that the record was migrated.
DisplayName Record Created On
Format DateOnly
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime

OwnerId

Property Value
Description Owner Id
DisplayName Owner
IsValidForForm True
IsValidForRead True
LogicalName ownerid
RequiredLevel SystemRequired
Targets systemuser,team
Type Owner

OwnerIdType

Added by: Active Solution Solution

Property Value
Description Owner Id Type
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

ProcessId

Property Value
Description Contains the id of the process associated with the entity.
DisplayName Process Id
IsValidForForm False
IsValidForRead True
LogicalName processid
RequiredLevel None
Type Uniqueidentifier

ResourceType

Property Value
Description Select whether the resource is a user, equipment, contact, account, generic resource or a group of resources.
DisplayName Resource Type
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName resourcetype
RequiredLevel SystemRequired
Type Picklist

ResourceType Choices/Options

Value Label
1 Generic
2 Contact
3 User
4 Equipment
5 Account
6 Crew
7 Facility
8 Pool

StageId

Property Value
Description Contains the id of the stage where the entity is located.
DisplayName (Deprecated) Stage Id
IsValidForForm False
IsValidForRead True
LogicalName stageid
RequiredLevel None
Type Uniqueidentifier

StateCode

Property Value
Description Status of the Bookable Resource
DisplayName Status
IsValidForCreate False
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State

StateCode Choices/Options

Value Label DefaultStatus InvariantName
0 Active 1 Active
1 Inactive 2 Inactive

StatusCode

Property Value
Description Reason for the status of the Bookable Resource
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status

StatusCode Choices/Options

Value Label State
1 Active 0
2 Inactive 1

TimeZone

Property Value
Description Specifies the timezone for the resource's working hours.
DisplayName Time Zone
Format TimeZone
IsValidForForm True
IsValidForRead True
LogicalName timezone
MaxValue 1500
MinValue -1500
RequiredLevel SystemRequired
Type Integer

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
Format None
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

TransactionCurrencyId

Property Value
Description Exchange rate for the currency associated with the BookableResource with respect to the base currency.
DisplayName Currency
IsValidForForm True
IsValidForRead True
LogicalName transactioncurrencyid
RequiredLevel None
Targets transactioncurrency
Type Lookup

TraversedPath

Property Value
Description A comma separated list of string values representing the unique identifiers of stages in a Business Process Flow Instance in the order that they occur.
DisplayName (Deprecated) Traversed Path
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName traversedpath
MaxLength 1250
RequiredLevel None
Type String

UserId

Property Value
Description Select the user who represents this resource.
DisplayName User
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName userid
RequiredLevel None
Targets systemuser
Type Lookup

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
Format None
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

AccountIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName accountidname
MaxLength 100
RequiredLevel None
Type String

AccountIdYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName accountidyominame
MaxLength 100
RequiredLevel None
Type String

CalendarIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName calendaridname
MaxLength 100
RequiredLevel None
Type String

ContactIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName contactidname
MaxLength 100
RequiredLevel None
Type String

ContactIdYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName contactidyominame
MaxLength 100
RequiredLevel None
Type String

CreatedBy

Property Value
Description Unique identifier of the user who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

CreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was created.
DisplayName Created On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who created the record.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

ExchangeRate

Property Value
Description Exchange rate for the currency associated with the bookableresource with respect to the base currency.
DisplayName ExchangeRate
IsValidForForm True
IsValidForRead True
LogicalName exchangerate
MaxValue 100000000000
MinValue 0.000000000001
Precision 12
RequiredLevel None
Type Decimal

ModifiedBy

Property Value
Description Unique identifier of the user who modified the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

ModifiedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was modified.
DisplayName Modified On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who modified the record.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

msdyn_facilityequipmentidName

Added by: Core Service Scheduling - Base Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName msdyn_facilityequipmentidname
MaxLength 160
RequiredLevel None
Type String

msdyn_organizationalunitName

Added by: Universal Resource Scheduling Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName msdyn_organizationalunitname
MaxLength 100
RequiredLevel None
Type String

OwnerIdName

Property Value
Description Name of the owner
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridname
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerIdYomiName

Property Value
Description Yomi name of the owner
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

OwningBusinessUnit

Property Value
Description Unique identifier for the business unit that owns the record
DisplayName Owning Business Unit
IsValidForForm True
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel None
Targets businessunit
Type Lookup

OwningBusinessUnitName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunitname
MaxLength 100
RequiredLevel SystemRequired
Type String

OwningTeam

Property Value
Description Unique identifier for the team that owns the record.
DisplayName Owning Team
IsValidForForm False
IsValidForRead True
LogicalName owningteam
RequiredLevel None
Targets team
Type Lookup

OwningUser

Property Value
Description Unique identifier for the user that owns the record.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel None
Targets systemuser
Type Lookup

TransactionCurrencyIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName transactioncurrencyidname
MaxLength 100
RequiredLevel None
Type String

UserIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName useridname
MaxLength 100
RequiredLevel None
Type String

UserIdYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName useridyominame
MaxLength 100
RequiredLevel None
Type String

VersionNumber

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

Introduction to Omnichannel for Customer Service
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