Bot templates available in Composer
APPLIES TO: Composer v2.x
In order to simplify the process of getting starting with development of your own conversational experiences, we now provide a set of templates upon which you can build your own conversational experience.
The goal of these templates are to provide common conversational capabilities across a range of popular scenarios which simplify the act of getting started and enable you to focus instead on your own unique conversational capabilities through building on the foundation of a template. An empty bot provides only a few capabilities and each template builds on this to offer increasing capabilities.
Our work with the Virtual Assistant solution accelerator has been incorporated directly into Bot Framework Composer and these templates. Key Virtual Assistant capabilities have been infused directly into the Bot Framework SDK and across all templates and packages enabling easier composition to better suit customer needs.
The choice of template purely represents the starting point for your experience; once created, you can then customize and extend as needed. If you choose an Empty bot as your starting point, then capabilities of other templates can be added as your requirements evolve in the future. Conversational capabilities added to your project by the template can and should be customized further to suit your needs; for example, tailoring the LG responses will be highly recommended in support of your experience. Any provided capabilities can be also be removed if not needed.
Templates
The templates and the capabilities they provide are covered in the table below. Assistant type experiences are more sophisticated conversational experiences that have many capabilities available to end users and offer a mix of proactive and reactive experiences to end users versus FAQ or single task oriented bots.
| Template | Description | Conversational Capabilities | Required Infrastructure |
|---|---|---|---|
| Empty Bot | A foundational Bot template which provides a basic greeting to new users and unknown intent handling to catch questions the Bot can't answer. | None | |
| Core Bot with Language | Building on the Empty Bot capabilities, this template introduces NLU capabilities and provides Help and Cancel utility capabilities. | ||
| Core Bot with QnA Maker | Building on the Empty Bot capabilities, this template introduces FAQ/Knowledgebase capabilities through QnAMaker. NLU capabilities can easily be enabled as needed. | ||
| Core Assistant Bot | A foundational Assistant template (comparable to the previous Virtual Assistant template) which provides a wide range of core assistant capabilities including chit-chat, disambiguation and user feedback to support a more sophisticated conversational experience. | ||
| Enterprise Assistant Bot | Builds on the Core Assistant Bot to provide a set of employee productivity capabilities covering Calendar and People scenarios often used for Enterprise Assistant scenarios. | ||
| Enterprise Calendar Bot | Provides a rich set of calendar productivity capabilities enabling users to manage their calendar as part of a broader conversational experience. Capabilities include the ability, to create, change and retrieve events on your calendar, find when a group of people are available along with implementation of free-flowing, natural dialog design and advanced use of language generation. A set of Graph custom actions are also provided for calendar related scenarios. | Support managing Office 365 calendars using Microsoft Graph. Start from an advanced template including dialogs, language understanding, and language generation | |
| Enterprise People Bot | Provides a rich set of people search productivity capabilities enabling users to find people. Capabilities include the ability, to create, change and retrieve events on your calendar along with implementation of free-flowing, natural dialog design and advanced use of language generation.A set of Graph custom actions are also provided for calendar related scenarios. | Support searching for Microsoft Entra ID users. Start from an advanced template including dialogs, language understanding, and language generation |
Empty Bot template
The Empty Bot template is a foundational template with few conversational capabilities provided out of the box. A bot created using this template will greet new users with a simple welcome message and has an unknown intent handler meaning questions not handled by the bot will be responded to with a message conveying the bot doesn't understand.
Empty bot demo
The demo below shows the key capabilities of a bot created using this template and includes an additional scenario demonstrating NLU entity extraction.
Core Bot with Language template
Note
Language Understanding (LUIS) will be retired on 1 October 2025. Beginning 1 April 2023, you won't be able to create new LUIS resources. A newer version of language understanding is now available as part of Azure AI Language.
Conversational language understanding (CLU), a feature of Azure AI Language, is the updated version of LUIS. For more information about question-and-answer support in Composer, see Natural language processing.
The Core Bot with Language template is a foundational template for NLU focused conversational experiences. It builds upon the Empty Bot capabilities by adding greeting for new and returning users, Help and Cancel utility intents along with Error handling. The LUIS recognizer is added automatically to provide the NLU capabilities and you'll be prompted to create or select an existing LUIS resource before starting the Bot for the first time.
Core bot with language demo
The demo below shows the key capabilities of a bot created using this template and includes an additional scenario demonstrating NLU entity extraction.
Core Bot with QnAMaker template
Note
Azure QnA Maker will be retired on 31 March 2025. Beginning 1 October 2022, you won't be able to create new QnA Maker resources or knowledge bases. A newer version of the question and answering capability is now available as part of Azure AI Language.
Custom question answering, a feature of Azure AI Language, is the updated version of the QnA Maker service. For more information about question-and-answer support in Composer, see Natural language processing.
The Core Bot with QnA template is a foundational template for QnA/FAQ focused conversational experiences. It builds upon the Empty Bot capabilities by adding the QnA recognizer by default and triggering the knowledge base creation experience. You'll be prompted to create or select an existing QnAMaker resource before starting the Bot for the first time.
Core bot with QnA Maker demo
The demo below shows the key capabilities of a bot created using this template along with a few example FAQ questions being answered.
Core Assistant Bot template
Note
Azure QnA Maker will be retired on 31 March 2025. Beginning 1 October 2022, you won't be able to create new QnA Maker resources or knowledge bases. A newer version of the question and answering capability is now available as part of Azure AI Language.
Custom question answering, a feature of Azure AI Language, is the updated version of the QnA Maker service. For more information about question-and-answer support in Composer, see Natural language processing.
Note
Language Understanding (LUIS) will be retired on 1 October 2025. Beginning 1 April 2023, you won't be able to create new LUIS resources. A newer version of language understanding is now available as part of Azure AI Language.
Conversational language understanding (CLU), a feature of Azure AI Language, is the updated version of LUIS. For more information about question-and-answer support in Composer, see Natural language processing.
The Core Assistant template provides a foundational assistant-like conversational experience upon which you can build your own conversational experience. An assistant experience is typically more sophisticated with multiple capabilities being offered to end-users spanning both NLU and QnA type experiences. To support these more sophisticated experiences we provide a wider range of conversational capabilities out of the box:
- Greeting new and returning users
- Bot Tour to introduce features to end users
- Unknown question handling
- Asking for Help
- Cancelling a dialog
- Disambiguation of NLU (intent) results
- Submitting feedback about the bot
- Error handling in conversations
- Repeat the previous question
- Chit chat with QnA Maker (professional personality).
You'll be prompted to create or select existing LUIS and QnA Maker resources before starting the bot for the first time.
Core assistant demo
The demo below shows the key capabilities of a bot created using this template along with a few example personality chitchat questions being answered.
Enterprise templates
The Enterprise templates provide a starting point for those interested in creating a virtual assistant for common enterprise scenarios. These templates demonstrate a common bot building architecture and high-quality pre-built conversational experiences through a root bot connected to multiple skills. See the documentation below for more information about each type of Enterprise template: