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How to download Recordings for Mobile Apps

Important

Recordings are only displayed on the app's screens where the Clarity tracking code is installed. Check the installation process for Android, iOS, React Native, Cordova Ionic and Jetpack Compose.

The download button is visible on the top-left corner in the Filters bar next to the Sort button. You can download recordings data as a CSV.

Download in recordings for mobile apps.

Download as CSV

You can download CSV data in three ways:

  • Download the last set of sessions.
  • Download up to 100,000 sessions.
  • Custom download (maximum of 100,000 sessions).
  1. After a successful download, a 'Download Successful' message appears at the top. The downloaded file is saved in your browser's download location, which may vary depending on the browser. For example, in Microsoft Edge, you can view the downloaded file as shown.

    Successful csv download of recordings for mobile apps.

  2. If the CSV file failed to download, select Try Again on the pop-up window.

    Recordings failed to download in mobile apps.

  3. On your local machine, the file is available in the 'Downloads' folder. By default, the naming convention of the file is Clarity_Project_Name_RecordingsCount_Recordings_date.csv.

  4. The downloaded CSV includes a summary of each recording along with the recording link. You can view it in an Excel sheet, as shown.

    Downloaded recording CSV for mobile apps.

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