If you can't get to the MCP site because you lost your access code or it expired...
We just published a "request access code" button for first-time visitors to the MCP site who have lost their access code or it expired. The access code (you get it in an e-mail after passing a MSFT cert exam for the first time) is only good for a few weeks so I know a lot of people just don't get to it in time. You'll get the opportunity to request a new access code while you're associating your MCP ID with your Passport/Windows Live ID. If you want to give it a try: http://www.microsoft.com/learning/mcp/passport/instructions.asp
Let me know if it works for you, or you have suggestions on how to make it better.
If you're wondering why you'd need to get to the MCP site - it is where exam transcripts, certification logos, and transcript sharing tools are found...
Here's the bit about the self-help button:
§ This service is for first-time visitors to the MCP site.
§ Before you request a new code, confirm that your spam blocker will allow e-mail from mswwprog@microsoft.com
§ If you have already associated your MCP ID to your Windows Live (or Passport) ID but can not remember your password, or if you have any other site access issues, you will need to contact your Regional Service Center for help.
§ MCP site access steps: http://www.microsoft.com/learning/mcp/passport/instructions.asp
.
Comments
Anonymous
November 16, 2006
I've a little request to do that think could be extremely useful for everyone. I've earned in the past some certifications that comes under the MCP paths (MCAD, MCTS, MCPD etc.) and I've also some MBS certifications (NAV and CRM). Actually, we don't have a page or a Transcript where all these certifications are listed together. MBS (or Dynamics) certifications are not listed on the MCP site. Is it possible to have in the future a central location where all Microsoft certification that an individual has earned are listed? What we need is a unified Transcript with all the titles. Thanks for listening :)Anonymous
April 02, 2007
I do have mcp id but don't access code to access mcp/mct member sitAnonymous
April 02, 2007
Just help me outAnonymous
May 22, 2007
I have been locked out of the system for months. I have associated my MCP ID to my Windows Live account over a year ago. It worked fine for a while then one day stoped. Contacted customer service they reset my access code multiple times and still no luck they told me it would take a few days. So I waited... Still no luck. Few months later I tried again tried to reset the access key. Now I get the error "You will not be able to reset the access code because our record indicated that you already migrated into the system." Every time I log into it tries to associated my MCP ID which was done years ago. You think a company that makes web/system exams have thier system developers at least be to par with these exams. I feel like I passed all these exams for no reason.Anonymous
May 24, 2007
Steve, that sounds miserable. send me a mail and hopefully I can get you some help.Anonymous
October 29, 2007
I get the same error "You will not be able to reset the access code because our record indicated that you already migrated into the system."Anonymous
November 08, 2007
The comment has been removedAnonymous
November 19, 2007
Bhartendu, please contact the helpdesk for help. They should be able to help you if the "reset code" is not working for you. Joe S and Trevor, it DOES seem very 1988, I know, sorry it is not working for you online. Send me a mail if the helpdesk isn't getting this resolved for you, either.Anonymous
December 12, 2007
I am having the same issue. Was there ever any resolution for this? "You will not be able to reset the access code because our record indicated that you already migrated into the system" ThanksAnonymous
December 16, 2007
I am having the same trouble. I try to Reset Access code. I enter MCPID, First Name, Last Name and Email. And I get the same error "You will not be able to reset the access code because our record indicated that you already migrated into the system."Anonymous
January 27, 2008
I have got MCP ID on 10 OCT 2007. But till date i have not got any access code or Welcome kit. I wrote many time to microsoft about this but till date no any reply. I don't know what to do. Do anybody suggest me .............Anonymous
February 12, 2008
The comment has been removedAnonymous
February 21, 2008
I have had my MCP for 10 years now, migrated long ago and when I go to login page get a mesage about using Windows LiveID, which I have had and migrated my Passport account to long ago. Only option is to click the logout button for Winodws LiveId, then I get returned to the same page, I contacted a service Center and got an access but I have nowhere to typw it in.Anonymous
March 12, 2008
I've got a Windows Live ID associated with my MCP account which works fine. But I've now got a NEW Windows Live ID (new email address). I've read the instructions at http://www.microsoft.com/learning/mcp/passport/instructions_a.mspx and can login ok with the new live ID. But, on login, I'm not being asked if I'm an MCP (as per step 3 in the instructions). Instead, I'm being asked for my MCP ID and access code. However I understand the access code is for new / first time registrations only? And reading the above, I'm not too keen to try it - I really don't want to lose access to my transcript (looking for a new job soon!) Thanks!Anonymous
May 06, 2008
What's wrong at the MCP transcript page? I'm always getting an unhandled server error -Not good getting this from a Microsoft webpage. Server Error in '/MCP' Application.
Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Regards, Gustavo Ortega
Anonymous
May 06, 2008
By the way... it always happens here: https://mcp.microsoft.com/mcp/tools/trans.aspxAnonymous
May 07, 2008
Gustavo, not sure what's up. I know we're having some MCP site issues at the moment but not sure if that is related... will forward along but please also report it to the support desk so it goes through the right channels! Thank you, TrikaAnonymous
May 15, 2008
I got the same error, now I can't check welcome kit & Transcript also, don't know why Microsoft won't solve this. Server Error in '/MCP' Application.
Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration>
- Anonymous
May 17, 2008
i have the same problem: Server Error in '/MCP' Application.
Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>
Anonymous
May 29, 2008
Trika, Im not sure if you're still reading comments from this blog post or not, But I find MCP Customer Service extremely frustrating, I get the following error after trying to access the MCP website for the first time: "Error: Problem in registration of your profile. Error calling PrepareCustomerMerge: Customer account is locked out ErrorCode:0x8110FFFF ID:{2C5C1A16-B66F-4746-92C6-FC67790936E3} Host:[207.46.236.111]., please contact Customer Services Representative for assistance." RSC was no help at all, just told me to send them an email to mcphelp@microsoft, no replies at all.Anonymous
May 30, 2008
Hi, Tony and all. Yes, still reading comments and I'm sorry for the issues. We posted a notice on the MCP site to try to let people know we're aware of the problems and working on them. I know that's not much consolation. If you did not receive a response from the helpdesk, please forward your original e-mail to me and I will escalate to find out why no one responded.Anonymous
June 02, 2008
Tony can you send me an e-mail and whatever you sent to the helpdesk. Want to make sure you get help.Anonymous
October 14, 2008
My transcript live id is frogman@blic.net but I still get the error have already migrate to the system when I try to reset the access code. Can you help me?Anonymous
December 17, 2008
I want to re-associate my MCP ID to my new Windows Live ID and got that message: "You will not be able to reset the access code because our record indicated that you already migrated into the system." How can I get help to resolve this issue?Anonymous
January 13, 2009
Same thing for me...... it's really disappointing.........Anonymous
August 06, 2009
When it tries to load this page: https://www.mcpdigitalcert.com/MCPDownload/CertificateManager.aspx I get the following error: "We apologize for the inconvenience. There is a temporary issue with the MCP Digital Certificate tool. This issue usually lasts for a short time period, please check back later. If you have questions, contact your Regional Service Center." I also get the runtime error as previously posted above. I can log in fine. I received the emails with my MCP ID and the one-time access code fine (and pretty quickly, too). I can view my Certification Planner, which shows a tick next to 070-271. I'm in the process of emailing MS (through emeamcp@msdirectservices.com) and the only suggestion that's come up so far is to clear the IE cache, cookies and other temporary files. I have also tried accessing it through the latest Firefox browser and get the same messages onscreen. If there's another email address or something I can try, I'd be very grateful for some assistance. Thanks in advance.Anonymous
August 06, 2009
I can access the Certification Planner fine. I think I've just noticed something though.. It does say something along the lines of it may take two weeks for the transcript to become available.Anonymous
October 21, 2009
Haven't been able to get to transcripts or download certificates for almost 4 weeks now.Anonymous
November 06, 2009
I get this error too. Can login to MCP, but cannot view transcript or certificate. Get: <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Seems the error has been around for a long time (looking at other posters). Also when I try to view my script through their "shared transcript" service I often get like, "An error has occured". This was surdenly not what I would expect from Microsoft. Quite a dissapointment really, and makes me reconsider whether I should continue my MS studies, when I cannot trust the output of the MCP site...Anonymous
November 08, 2009
Seems nothing ever works on that website!Anonymous
December 22, 2009
The comment has been removedAnonymous
March 31, 2010
I am a member of MCP since 2001. I have old MCP ID and access code. Now I cannot mine Live ID to link my MCP because,in a current of procedure of identification,the information is sent on the address of old e-mail which does not exist more. What should I make?Anonymous
May 28, 2012
I am having the same problem, I sent an e-mail to mswwprog@microsoft.com, if they did not reply, or get this solved, can I send you an e-mail trikah@microsoft.com ?? Thanks...Anonymous
June 14, 2012
I have MCP ID but my access code has expired.I need to download my MCTS certificates.I tried to reset the access code ,it ask me first name,last name mcp id and mail id .After submitting the details it says access code reset and it is sent to the mail id ,but i havent recieved any mail regarding access code.Could anyone please help me out.Anonymous
October 18, 2012
Hi, How to link all my transcripts to my new email address? The old email address that I used before is not working anymore and I forgot even my access code. Is there any way to retrieve all of my transcripts and link it to my new email address? Please help. I need all my transcripts very badly. :'(Anonymous
July 04, 2013
Till NW me don't get any access code nd msg from mswwprog will plz send day to my varareddy.gk280@Gmail.comAnonymous
July 29, 2013
I have requested several times for access code but have not received in my mail.pls send the access code to hiamrom@gmail.comAnonymous
August 22, 2013
Hello sir/madam, I am already requested several times for access code but i have not received in my mails . Please send a like or a access code to my mail id :- samantara_harshabardhan@rediffmail.com And suggest me how can i get a link in it ....Anonymous
November 04, 2013
I did receive the MCP ID in email, but no access code. I tried resetting the access code several times, but didn't see any email from microsoft. I have also added mswwprog@microsoft.com to my contact list. Please send me the access code to - er.tiwari.shruti@gmail.com Thanks!Anonymous
November 14, 2013
Me too - the "Temporary Access Code Request" page doesn't appear to do anything at all. Pressing the submit button just leaves me on the same page with no indication that anything has happened or that anything is wrong (certainly no access code email ever arrives) - what a terrible school-boy implementation of a data capture form!!! Just in case someone @ MS read this and decides to send me an access code the address is chris.p.stead@gmail.comAnonymous
November 27, 2013
Same problem for me. Please fix this MS....Anonymous
January 05, 2014
I have the same problem please get this fixed, as I need to get onto the site to get my certifications.Anonymous
January 14, 2014
I am having the same problem. I tried to reset the access code but I never received it in my inbox or spam folder. Can anyone email me access code at zille007@msn.comAnonymous
March 03, 2014
Trouble Migrating to MC ID. I got my MC ID and Access Code almost 10 days ago and since then I have been eagerly trying to get my hands on my certificates. Failing one after the other, I have tried, almost 3 laptops, 2 desktops, 3 smartphones and all over my business, work and home networks but still could not get to my profile page. Whereas, my mates tried signing in a day ahead of me and they already got their certificates. I wrote to all the regional support centres ( I am located in Pakistan) and they all happened to give me the same suggestions (The Usual steps of logging in) which never worked. I tried telling all of the support regions that Its a server side authentication issue and appears that it has got nothing to do with the client computer (at my end ofcourse). I also tried sending the screenshots to the support centres but nothing seemed to happen. I guess then, they got so much annoyed that someone from Microsoft emailed me telling me that I should write to my local regional support and seek help from them. Unfortunately this was the Regional Liaison Office for Microsoft Pakistan (both Islamabad & Karachi branches). To my sheer badluck and distress, these guys just simply dont reply to emails and no one answers the phone calls. I am not sure if the Liaison office is still there or not and perhaps Microsoft forgot to strike it off from their websites. In short, I need to present my certifications to my employer and if anyone can please help me out here, I would really be thankful . I guess i cannot publish an image in the comments, so I am going to paste the exact error code.
•System.Web.Services.Protocols.SoapException: Data validation failed. Please refer to the soap detail element for more information. ErrorCode:0x81110002 ID:{F82CA20B-F6B8-453C-9951-D14787A8280A} Host:[65.55.21.248]. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Microsoft.MSCOM.CustomerServices.v30.CustomerServiceProxy.CustomerService.SetCustomer(Customer customer, CustomerComponent customerComponent) at MemberSite.Code.MigrationService.SetCustomer(Candidate person, CustomerService customerService, Customer backupCustomer, Customer customer) at MemberSite.Code.MigrationService.ProcessMerge(Candidate candidate)
Will be looking ahead to hear from you cheers
Anonymous
May 15, 2014
This link does NOT take me to any page to gain my ID which was never sent to me after I passed my first test. What is wrong with MS sites? They need to get their act together.Anonymous
June 22, 2014
Dear all i need some one help me am MCP win 2000 but i lost all my papers and my certificates and i do my MCP EXM in Egypt and i exm center is not Existing any more my nationality is sudanese please all advice my email amirhabib45@hotmail.comAnonymous
June 22, 2014
Dear all i need some one help me am MCP win 2000 but i lost all my papers and my certificates and i do my MCP EXM in Egypt and the exm center is not Existing any more my nationality is sudanese please all i need advice my email amirhabib45@hotmail.comAnonymous
July 07, 2014
I need some one to help am MCP sql server2008 but I paper was bunted by a fire accident and I do my mcp at sierra Leone The regional center said i must have my MCPID CODE NEW BEFOR I CAN ACCESS ITAnonymous
September 08, 2014
I am getting below error while trying to enter my id and access code •System.Web.Services.Protocols.SoapException: Microsoft.MSCOM.MSIndividual.Customers.MsiSoapException: Data validation failed. Please refer to the soap detail element for more information. ErrorCode:0x81110002 ID:{D2260B73-FC65-4F24-856A-2C464806D177} Host:[207.46.23.102]. at Microsoft.MSCOM.MSIndividual.CustomerService.SetCustomer(Customer customer, CustomerComponent customerComponent) at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Microsoft.MSCOM.CustomerServices.v30.CustomerServiceProxy.CustomerService.SetCustomer(Customer customer, CustomerComponent customerComponent) at MemberSite.Code.MigrationService.SetCustomer(Candidate person, CustomerService customerService, Customer backupCustomer, Customer customer) at MemberSite.Code.MigrationService.ProcessMerge(Candidate candidate, Boolean notificationRequired)Anonymous
September 26, 2014
I have done MCSE on 1998 and My MCP ID is - 1228953, I need credential so that I can book further exam Under the same account. So that my all MS certification in same place. email- atulshri@hotmail.comAnonymous
October 10, 2014
Where do you find your Mcp id ? Is it candidate number ?Anonymous
November 19, 2014
My email ID is bramchandra@rediffmail.com Problem: I'm not able to login into my live Microsoft ID since I had not login from many year. my MCP ID is 8458920Anonymous
January 10, 2015
Last month I have cleared few microsoft certification but still I did'nt got my MC ID neither Access Code . I have mailed microsoft on every possible E-mail address but I didnt got a rep from any where . Can u or anyone Please help me outAnonymous
January 15, 2015
Had my MCP ID issued in 2002 when Live did not exist, and cannot change any details. However they still send me promotional emails ( spam) for training courses to my email address. How silly!Anonymous
March 01, 2015
hello i've gut a mcp from microsoft for 15 years ago but unforshauntly i loss the card mcp what i must to do thank youAnonymous
April 12, 2015
The comment has been removedAnonymous
June 09, 2015
Dear all Help me out i did mcse , MCP in 2000 & 2001. I have forgot my ID or access code which was provided to me. now my employer want to verify my certificates issued by Microsoft as MCSE and MCP. i have emailed at the mswwprog@microsoft.com six days before but still no reply. Kindly send me any fastest way as my employer urgently required verification. Please please help me thanks in advanceAnonymous
July 16, 2015
Logging into the mcp site throws me an error. Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.6502655f.1437060312.4229f243 Well at least good to see MS uses their own technology (TMG).Anonymous
July 29, 2015
I get same error "The proxy server did not receive a timely response from the upstream server."Anonymous
November 19, 2015
Help I need copies of my cert and can't log in to account because I don't know my MC ID or Access Code. Tried calling and they said they could not find a record under my email or Microsoft account. I need this for my new job. Microsoft has been no help in returning any emails.Anonymous
January 08, 2016
Use firefox to logon to transcript siteAnonymous
February 26, 2016
i have microsoft certification.i lost my microsoft account help me.how to recover