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1. For a site having Team Site template applied
The issue can happen if the Master Pages gallery does not have correct permissions. To resolve this issue verify whether the site owners have at least read permission to the Master Pages gallery.
You can find the Master Pages gallery at: https://sharepointsite/_catalogs/masterpage/Forms/AllItems.aspx
2. For a site having Collaboration Portal template applied
The issue can happen if the Master pages and page layouts gallery does not have correct permissions. To resolve this issue verify whether the site owners have at least read only permission to the Master pages and page layouts gallery and additionally the Style Resource Readers group has read permission to the Master pages and page layouts gallery.
You can find the Master pages and page layouts gallery at: https://sharepointsite/_catalogs/masterpage/Forms/AllItems.aspx
THIS POST APPLIES TO
- Microsoft Office SharePoint Server 2007