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Check out the MVP-submitted KB articles!

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PSS has created a new process whereby MVPs can submit KB articles. Hours after being submitted, they are available online and show up in the search results along with articles written by Microsoft. You can look for articles submitted by MVPs by searching on the term "Community solutions", plus a product name if you wish (click here for the Exchange articles). These articles will show up in the search results, and you can tell they are MVP-submitted content by the icon next to the title:

I am really jazzed about this. Over the last couple of years in working with MVPs, I've tried to get processes or systems built that allowed the MVPs to submit KB ideas to me, and I would then push them through the process, but it was always time intensive, and of course made me the bottleneck. This is a great automated system that any MVP has access to, which in turn benefits all customers.

Of course, there's also one interesting side effect - MVP's can no longer complain that there's not a KB for an issue, now it's up to them to write it ; -)

Comments

  • Anonymous
    January 01, 2003
    Microsoft MVP's can submit articles to the Microsoft Knowledge Base. PSS has created a new process whereby MVPs can submit KB articles. Hours after being submitted, they are available online and show up in the search results along with articles written...
  • Anonymous
    January 01, 2003
    Link "PSS has created a new process whereby MVPs can submit KB articles. Hours after being submitted, they are available online and show up in the search results along with articles written by Microsoft." Now this is a great idea, letting the people that deal with day to day issues post directly to the MSFT Knowledge Base. Great decision on Microsoft's end!...
  • Anonymous
    January 21, 2004
    Maybe one day i'll get to write one :D
  • Anonymous
    January 22, 2004
    some of the XP articles look a bit sketchy..

  • Anonymous
    January 22, 2004
    The comment has been removed
  • Anonymous
    January 22, 2004
    Yep... I'm not a fan of it either, but I understand why we need it.
  • Anonymous
    January 22, 2004
    rb: The articles are not tech reviewed by Microsoft before being published. It's up to the MVP to verify the accuracy of the content.