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From ComputerWorld
While IBM argued today that its Lotus Notes collaboration software was turning the tide against the market leader, Microsoft Corp.'s Exchange, a Gartner Inc. analyst said that's not the case.
"I don't believe that in either revenue or user seat share, that IBM is closing the gap [with Microsoft]," Tom Austin, a Gartner analyst, told Computerworld today. "The gap is getting bigger and bigger."