Problems with Office installation

Question

Hi everyone, I'm having trouble installing Office on my PC, I'll tell you how I tried to do it:

1. I searched for Office LTSC 2021 Deployment https://learn.microsoft.com/en-us/office/ltsc/2021/deploy
2. I downloaded the Office Deployment Tool (ODT)
3. I unzipped the files to the following location "C:\Users\juanc\Downloads\MY OFFICE"
4. I ran CMD and the following command "setup /configure configuration.xml" but before that I changed the original name of the xml file to "configuration".
5. Once in the CMD and with the command "setup /configure configuration.xml" or "setup /configure configuration" I get the following error as a result:

I don't know what I'm doing wrong, so I hope someone can help me and tell me how to correctly install Office on my PC without getting the error message I'm sharing with you.

Kind regards

Answer 1

Hello juan baños caro,

Welcome to Microsoft Q&A!

I understand you are unable to install the Office package, it looks like there might be an issue with the file path or the file name. Let's troubleshoot this step by step:

Check the File Extension: Ensure that the file is saved with the .xml extension. Sometimes, the file might be saved as configuration.xml.txt if file extensions are hidden.

Verify the File Location: Make sure that the configuration.xml file is in the same directory as the setup.exe file. If they are in different directories, you need to provide the full path to the configuration file.

Correct Command Syntax: If the file is in the same directory, the command should be:

   setup.exe /configure configuration.xml

Full Path Command: If the files are in different directories, use the full path to the configuration file. For example:

   setup.exe /configure C:\path\to\your\configuration.xml

Check for Typos: Ensure there are no typos in the file name or path.

Run as Administrator: Make sure you are running the Command Prompt as an administrator.

Please let me know if the troubleshooting steps provided worked for you, I will be waiting for your response.

Regards,

Gao

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