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Integrated Webcam Stopped Working on Alienware M16 R2 Laptop - Not Camera or Windows Hello

starman7312 0 Reputation points
2025-03-11T02:35:31.9533333+00:00

Integrated Webcam Stopped Working on Alienware M16 R2 Laptop - No Camera or Windows Hello. I'm not aware of any changes and have tried to trouble shoot to no avail. I have tried disabling and enabling via device manager, rebooting my laptop and troubleshooting using the built in too - nothing works.

I suspect it's caused by another Windows bug - please can someone give advice on how to fix and can Microsoft please investigate. It's also stopped the system accessing external webcams (but apps such as zoom can still use external ones, but not the built in one)

Windows Driver Kit (WDK)
Windows Driver Kit (WDK)
A set of Microsoft tools that are used to develop, test, and deploy Windows drivers.
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  1. starman7312 0 Reputation points
    2025-03-11T02:48:50.57+00:00

    Managed to fix by disabling and then re-enabling in BIOS - another Windows bug no doubt!

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