Outlook Windows 11 when i open a pptx or docx attachment get an error

John Kinnier 0 Reputation points
2025-02-21T16:30:10.8066667+00:00

Just recently when i receive a pptx or docx attachment via outlook it won't open. PowerPoint & Word open fine.

Message says problem with content & points to an \inetcache\ directory which does not exist offers me a repair/cancel - click on repair & new message saying can't read.

Can open file from email on a windows 10 laptop & copy file which opens ok on windows 11 PC.

So my email is looking in the wrong place - is it somewhere different in W11 vs W10

Thanks

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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