Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,044 questions
Azure Services Billing
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Patrick Healy Fuess
0
Reputation points
I'm getting charge for a subscription that I've never sign up for and keep getting invoiced for it. Apparently its for "Microsoft Azure Support" and "Microsoft Azure Standard". I've been trying super hard to cancel the subscription in the azure portal but my portal says that I don't have any subscriptions. I really would like to talk to a representative on the phone but they can't even seem to solve the issue.
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TP 104.1K Reputation points2025-02-20T17:58:18.8266667+00:00 Hi Patrick,
Please check if support subscription shows up and set renewal to Off if it does using instructions below. Once you reply back I'll give you instructions for opening support case so that you can speak with support person and ask for refund.
In the Azure portal, please navigate to Cost Management + Billing using link below:
https://portal.azure.com/#blade/Microsoft_Azure_GTM/ModernBillingMenuBlade
On left, click Products + services -- All billing subscriptions blade. Click on context menu (three dots) to the right of the Microsoft Azure Support line and choose Change renewal setting.
In the flyout window on right, select Off and click Save.
The above will cause your Standard support plan to expire on the date shown and not be automatically renewed.
-TP
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