Deleted Developer Programme Subscription, unable to reactivate, cannot access admin centre

BTiLa 0 Reputation points
2025-02-20T09:38:10.8566667+00:00

Hello,

I need help to reactivate my developer program subscription, please. See screenshots below for further details.

I've tried:

To renew your Microsoft 365 subscription for developer, you can follow these steps:

Go to the Microsoft 365 Admin Center.

Navigate to the Subscriptions page and click on Billing.

Locate the expired subscription and click on Reactivate.

But I am not receiving any notifications to approve access or to receive a code at all for this account on my Authenticator App. I have reinstalled my authenticator app. When trying to connect / ad the developer account to the newly installed authenticator app, the app says that this account does not exist. However, I am not getting this error message when trying to access the Admin Centre via browser, it shows the below screen:

Image

I also changed the developer account password and received a notification that the password has been reset.

How can I reactivate this account please?

Image

Microsoft Identity Manager
Microsoft Identity Manager
A family of Microsoft products that manage a user's digital identity using identity synchronization, certificate management, and user provisioning.
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