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I'm trying to restart a MySQL Flexible database on Azure and is not possible.
during the starting up I have the following error message:
Error occurred starting the server ixc-omni-prod-akeneo-uat. An unexpected error occurred while processing the request. Tracking ID: 'd53fc813-f30f-42e5-a757-e9b05312608b'
The error message is not to much clear or is not with the info completed or not understandable.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 69%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Just checking in to see if the below answer provided by @RahulRandive helped.
If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 7.000000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Question, did you were able to catch the server logs during that time? if so, can you post them here, so we can review them, we can check them on PM if thats ok.
No, I have not the logs
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Look like your server is in east us1 region. Can you try using az mysql flexible-server restart command
az mysql flexible-server restart [--name]
[--resource-group]
[--subscription]
If you still get an error, probably you need to check with the support team.
Thank You!
The server is still not responding, the startup process takes more than 1 hour to throw an error and the process took too long. Apparently it is waiting for it to stop first, but it has been 48 hours and it still hasn't stopped.