Microsoft Entra Private Access
Microsoft Entra Private Access provides secure and deep identity-aware, Zero Trust network access to all private apps and resources.
85 questions
Global Secure Access - Unable to access from mobile phone
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 19%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
st84
6
Reputation points
Hello,
I've set up Global Secure Access and configured an on-prem application. The connectors are installed on two separate virtual machines. I can connect from external networks to the on-prem web application via Global Secure Access on all devices except mobile phones (Android).
Microsoft Edge is installed on the mobile phones (Android), and Global Secure Access shows as connected (green). However, the on-prem web application is still not accessible.
The only difference between mobile phones and other devices is that the mobile phones are Entra Registered, whereas the other devices are Entra Joined. As far as I know, mobile devices can only be registered with Entra, not joined.
Has anyone successfully used Global Secure Access on mobile phones? Is there anything I might be missing in the mobile phone configuration or in Intune?
Thanks,
{count} votes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 45%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Akhilesh Vallamkonda 12,100 Reputation points Microsoft Vendor2025-02-20T06:41:03.93+00:00 Hi @st84
May I know how you global Secure Access and configured an on-prem application. the connectors are supported for windows 10/11 devices, may I know the vm which you are using is windows 10/11?
The Global Secure Access client can be deployed to compliant Android devices using Microsoft Intune and Microsoft Defender for Endpoint on Android.
For more details, please read Global Secure Access client for Android -
Akhilesh Vallamkonda 12,100 Reputation points Microsoft Vendor
2025-02-21T23:09:02.1766667+00:00 Hi @st84
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Sign in to comment
Sign in to answer