| Navigate |
Standard navigation. Any type of event that takes you from one place to another. |
Click links. Site redirections. |
Clicking a link takes you to the desired location. |
The link does not work. Possible cause: The link is not correctly encoded or decoded. |
Every webpage |
| Search |
Use a search engine to locate information. |
Search for a topic. |
You are returned with a relevant list of sites based on your search criteria. |
Search results are not correct. Special characters (like double quotes "") are not handled properly. |
www.google.com, www.msn.com, www.yahoo.com |
| Reading |
Text that appears on a webpage. |
Read the text on the webpage. |
Text should be readable. |
Fonts not properly rendered. Layout appears poor. |
Every webpage |
| WebMail |
Use web-based mail applications, including all mail functions, such as editing, spell checking, sending, and receiving mail. This test can also include calendars and managing contact lists. |
Compose and send an email to yourself. |
Data that you enter is received in the same way that it is sent. Many web mail applications use controls extensively, and these need to continue to work. |
The returned email is poorly composed, and links, buttons, and controls do not work. |
www.outlook.com, mail.yahoo.com |
| RSS |
XML information that the RSS Feed Discovery function is designed to tie into. |
Make sure that RSS Feed Discovery activates. |
Feed Discovery works, and XML data correlates to the topic that you click. |
Feed Discovery fails. |
www.cnn.com, www.espn.com |
| Shopping |
Sites that sell products, including a way to view products and the shopping cart, it might have SSL. |
View a product, add an item to cart, check out, and remove the item from the cart. |
The cart should accurately reflect what you add and remove. SSL should be enabled when personally identifiable information (PII) is asked for. |
Items do not load in the cart. SSL does not load when PII is asked for. |
www.yahoo.com, www.ebay.com, www.amazon.com |
| Banking/ Finance (PII) |
Not limited to banks. This scenario involves sites that are secure and contain PII. |
Enter a user name and password to access information. |
The site should use SSL, and ensure that you are properly prompted when you are taken away from a secure site. |
SSL does not load when PII is asked for. |
www.bankofamerica.com, www.paypal.com |
| Streaming |
Digital media that is displayed at "real time" on a website, including (but not limited to) music, video, and text. |
Click a link. |
Media plays back. Any audio and video is clean and not garbled. |
Media does not play. Quality is poor. Excessive lag. |
www.yahoo.com, www.cartoonnetwork.com, www.foxnews.com, www.msnbc.com |
| Download |
Copying data from a web server to another location (typically your local computer), including documents, executable files, or images. Think of various server connections that are available to host data (for example, https://, ftp://, unc://, and file://). |
Click a link. |
The file successfully downloads. You can verify the file exists in the specified directory. |
The file does not download. The file is corrupted. |
www.download.com |
| Games |
Any web-based games. Some are Flash-based, some are Java-based, and some are ActiveX controls. There are many languages that can create games. |
Play a game (for a few seconds). |
The game should play. Video and sound are not garbled. Keyboard and mouse movements work properly within the game. |
The game does not play. Mouse and keyboard movements do not fully function. |
www.zone.msn.com, www.msnbc.com (crossword), www.pogo.com |
| Active Document Hosting |
Read a document inside of Internet Explorer. |
Click a link. |
The file opens. Standard buttons, menu items, and so on change appropriately according to the environment. |
Menus do not reload appropriately if you switch back and forth between Internet Explorer and the hosted application. |
IE\IE6\Compatibility\Site Compatibility\Active Document Hosting |
| Web-based application |
Use an application that is hosted on the web. |
Click a link. |
The application loads. Keyboard and mouse movements should work properly. Web-based applications typically generate or return something specific. Make sure it does the right thing. |
The application fails to load. |
https://mail.windows.microsoft.com/exchange, www.outlook.com |
| Message boards and blogs |
Read and post topics and discussions. |
Create a new topic, post a response to a topic, and edit a topic. |
The webpage loads, text appears correctly, and there are no problems posting data. |
There are layout issues and script errors when you try to post, or your post disappears when you are posting. |
https://blogs.msdn.com/ie/, https://me.pcmag.com/, https://www.slashdot.org |