Resolved issues in Windows 11, version 24H2
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Resolved issues
| Summary | Originating update | Status | Date resolved |
|---|---|---|---|
| Task Manager’s menu shows apps and processes with zero count This issue is observed when the "Group by Type" view is enabled after installing the October 2024 preview update. | OS Build 26100.2161 KB5044384 2024-10-24 | Resolved KB5046617 | 2024-11-12 10:00 PT |
| Voicemeeter app might unexpectedly close causing a blue screen exception error Devices running the Voicemeeter application are incompatible with Windows 11, version 24H2 | N/A | Resolved External | 2024-11-08 09:57 PT |
| Fingerprint sensors might experience problems after a device is locked Several device models are affected. A compatibility hold is in place. Updating device firmware might resolve the issue. | N/A | Resolved KB5044284 | 2024-10-08 10:00 PT |
Issue details
October 2024
Task Manager’s menu shows apps and processes with zero count
| Status | Originating update | History |
|---|---|---|
| Resolved KB5046617 | OS Build 26100.2161 KB5044384 2024-10-24 | Resolved: 2024-11-12, 10:00 PT Opened: 2024-10-30, 11:17 PT |
After installing the October 2024 non-security preview update (KB5044384), users will encounter an issue where Apps, Background Processes, and Windows Processes in Task Manager display a count of zero, despite having active applications running. This issue appears specifically on the Processes page when the "Group by Type" view is enabled.
Normally, Task Manager displays the count of processes next to each group name (e.g., Apps, Background processes), providing users with a quick view of active processes. However, due to this issue, Task Manager instead shows (0) for each group, regardless of the actual number of running processes.
Resolution: This issue was resolved by Windows updates released November 12, 2024 (KB5046617), and later. We recommend you install the latest security update for your device as it contains important improvements and issue resolutions, including this one.
Affected platforms:
- Client: Windows 11, version 24H2
- Server: None
Voicemeeter app might unexpectedly close causing a blue screen exception error
| Status | Originating update | History |
|---|---|---|
| Resolved External | N/A | Last updated: 2024-11-08, 09:57 PT Opened: 2024-10-18, 13:19 PT |
After installing Windows 11, version 24H2, you might experience issues with your device if you are running the Voicemeeter application. While using the Voicemeeter application, you might observe that your device encounters a blue screen with an error message indicating a MEMORY MANAGEMENT error.
Note: This issue is caused due to the incompatibility of VoiceMeeter’s driver with the latest Memory manager.
To safeguard your update experience, we have applied a compatibility hold on devices using this application. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 53794850.
Resolution: Devices which are encountering this issue will need to install the latest version of Voicemeeter application prior to updating to Windows 11, version 24H2. This issue is resolved by installing the latest version (1.1.1.8 or 2.1.1.8 or 3.1.1.8) of the Voicemeeter application which includes the updated vbvoicemeetervaio64_win10.sys driver version (3.3.1.9). The detailed steps for installing the app are listed in the Voicemeeter information / quick start guide.
If your device still encounters this safeguard hold 48 hours after updating your drivers, you will need to contact VB-Audio for more information on the necessary drivers.
The safeguard hold has been removed as of November 5, 2024, for devices with the updated app. After updating the Voicemeeter application to the latest version (1.1.1.8 or 2.1.1.8 or 3.1.1.8), you should be able to upgrade to Windows 11, version 24H2. Eligible devices without other safeguard holds can install this version via the Windows Update release channel as this version is gradually being rolled out. Note that it may take up to 48 hours for the upgrade to be offered. Restarting your device might expedite the process.
Note: If you are trying to install Windows 11, version 24H2 through the media creation tool, you will be able to proceed with the installation after you follow the instructions in the UI that is presented during the installation.
Affected platforms:
- Client: Windows 11, version 24H2
- Server: None
September 2024
Fingerprint sensors might experience problems after a device is locked
| Status | Originating update | History |
|---|---|---|
| Resolved KB5044284 | N/A | Resolved: 2024-10-08, 10:00 PT Opened: 2024-09-30, 17:48 PT |
After installing Windows 11, version 24H2, certain devices might experience problems with fingerprint sensors. For these devices, the sensors can become unresponsive after locking the device. Resulting from this issue, Windows Hello fingerprint can't be used to authenticate, and users will need to unlock or log in to the device via a different method.
Only a limited set of devices are affected by this issue.
To safeguard your update experience, we have applied a compatibility hold on device models affected by this issue. These devices will not be offered or install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 52796844.
Important: We recommend that you do not attempt to manually update to version 24H2 using the Windows 11 Installation Assistant or the media creation tool until this issue has been resolved.
Resolution: This issue was resolved with Windows updates released October 8, 2024 (KB5044284) or later. We recommend you install the latest security update for your device as it contains important improvements and issue resolutions, including this one.
The safeguard hold has been removed as of November 8, 2024. Eligible devices with no other safeguard hold should now be able to install Windows 11, version 24H2 via the Windows Update release channel. Please note, it can take up to 48 hours before the update to Windows 11, version 24H2 is offered. Restarting your device might help it offer faster.
Affected platforms:
- Client: Windows 11, version 24H2
- Server: None
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