Policy CSP - ADMX_HelpAndSupport

Tip

This CSP contains ADMX-backed policies which require a special SyncML format to enable or disable. You must specify the data type in the SyncML as <Format>chr</Format>. For details, see Understanding ADMX-backed policies.

The payload of the SyncML must be XML-encoded; for this XML encoding, there are a variety of online encoders that you can use. To avoid encoding the payload, you can use CDATA if your MDM supports it. For more information, see CDATA Sections.

ActiveHelp

Scope Editions Applicable OS
✅ Device
❌ User
✅ Pro
✅ Enterprise
✅ Education
✅ Windows SE
✅ IoT Enterprise / IoT Enterprise LTSC
✅ Windows 10, version 2004 with KB5005101 [10.0.19041.1202] and later
✅ Windows 10, version 20H2 with KB5005101 [10.0.19042.1202] and later
✅ Windows 10, version 21H1 with KB5005101 [10.0.19043.1202] and later
✅ Windows 11, version 21H2 [10.0.22000] and later
./Device/Vendor/MSFT/Policy/Config/ADMX_HelpAndSupport/ActiveHelp

This policy setting specifies whether active content links in trusted assistance content are rendered. By default, the Help viewer renders trusted assistance content with active elements such as ShellExecute links and Guided Help links.

  • If you enable this policy setting, active content links aren't rendered. The text is displayed, but there are no clickable links for these elements.

  • If you disable or don't configure this policy setting, the default behavior applies (Help viewer renders trusted assistance content with active elements).

Description framework properties:

Property name Property value
Format chr (string)
Access Type Add, Delete, Get, Replace

Tip

This is an ADMX-backed policy and requires SyncML format for configuration. For an example of SyncML format, refer to Enabling a policy.

ADMX mapping:

Name Value
Name ActiveHelp
Friendly Name Turn off Active Help
Location Computer Configuration
Path Windows Components > Online Assistance
Registry Key Name Software\Policies\Microsoft\Assistance\Client\1.0
Registry Value Name NoActiveHelp
ADMX File Name HelpAndSupport.admx

HPExplicitFeedback

Scope Editions Applicable OS
❌ Device
✅ User
✅ Pro
✅ Enterprise
✅ Education
✅ Windows SE
✅ IoT Enterprise / IoT Enterprise LTSC
✅ Windows 10, version 2004 with KB5005101 [10.0.19041.1202] and later
✅ Windows 10, version 20H2 with KB5005101 [10.0.19042.1202] and later
✅ Windows 10, version 21H1 with KB5005101 [10.0.19043.1202] and later
✅ Windows 11, version 21H2 [10.0.22000] and later
./User/Vendor/MSFT/Policy/Config/ADMX_HelpAndSupport/HPExplicitFeedback

This policy setting specifies whether users can provide ratings for Help content.

  • If you enable this policy setting, ratings controls aren't added to Help content.

  • If you disable or don't configure this policy setting, ratings controls are added to Help topics.

Users can use the control to provide feedback on the quality and usefulness of the Help and Support content.

Description framework properties:

Property name Property value
Format chr (string)
Access Type Add, Delete, Get, Replace

Tip

This is an ADMX-backed policy and requires SyncML format for configuration. For an example of SyncML format, refer to Enabling a policy.

ADMX mapping:

Name Value
Name HPExplicitFeedback
Friendly Name Turn off Help Ratings
Location User Configuration
Path InternetManagement > Internet Communication settings
Registry Key Name Software\Policies\Microsoft\Assistance\Client\1.0
Registry Value Name NoExplicitFeedback
ADMX File Name HelpAndSupport.admx

HPImplicitFeedback

Scope Editions Applicable OS
❌ Device
✅ User
✅ Pro
✅ Enterprise
✅ Education
✅ Windows SE
✅ IoT Enterprise / IoT Enterprise LTSC
✅ Windows 10, version 2004 with KB5005101 [10.0.19041.1202] and later
✅ Windows 10, version 20H2 with KB5005101 [10.0.19042.1202] and later
✅ Windows 10, version 21H1 with KB5005101 [10.0.19043.1202] and later
✅ Windows 11, version 21H2 [10.0.22000] and later
./User/Vendor/MSFT/Policy/Config/ADMX_HelpAndSupport/HPImplicitFeedback

This policy setting specifies whether users can participate in the Help Experience Improvement program. The Help Experience Improvement program collects information about how customers use Windows Help so that Microsoft can improve it.

  • If you enable this policy setting, users can't participate in the Help Experience Improvement program.

  • If you disable or don't configure this policy setting, users can turn on the Help Experience Improvement program feature from the Help and Support settings page.

Description framework properties:

Property name Property value
Format chr (string)
Access Type Add, Delete, Get, Replace

Tip

This is an ADMX-backed policy and requires SyncML format for configuration. For an example of SyncML format, refer to Enabling a policy.

ADMX mapping:

Name Value
Name HPImplicitFeedback
Friendly Name Turn off Help Experience Improvement Program
Location User Configuration
Path InternetManagement > Internet Communication settings
Registry Key Name Software\Policies\Microsoft\Assistance\Client\1.0
Registry Value Name NoImplicitFeedback
ADMX File Name HelpAndSupport.admx

HPOnlineAssistance

Scope Editions Applicable OS
❌ Device
✅ User
✅ Pro
✅ Enterprise
✅ Education
✅ Windows SE
✅ IoT Enterprise / IoT Enterprise LTSC
✅ Windows 10, version 2004 with KB5005101 [10.0.19041.1202] and later
✅ Windows 10, version 20H2 with KB5005101 [10.0.19042.1202] and later
✅ Windows 10, version 21H1 with KB5005101 [10.0.19043.1202] and later
✅ Windows 11, version 21H2 [10.0.22000] and later
./User/Vendor/MSFT/Policy/Config/ADMX_HelpAndSupport/HPOnlineAssistance

This policy setting specifies whether users can search and view content from Windows Online in Help and Support. Windows Online provides the most up-to-date Help content for Windows.

  • If you enable this policy setting, users are prevented from accessing online assistance content from Windows Online.

  • If you disable or don't configure this policy setting, users can access online assistance if they've a connection to the Internet and haven't disabled Windows Online from the Help and Support Options page.

Description framework properties:

Property name Property value
Format chr (string)
Access Type Add, Delete, Get, Replace

Tip

This is an ADMX-backed policy and requires SyncML format for configuration. For an example of SyncML format, refer to Enabling a policy.

ADMX mapping:

Name Value
Name HPOnlineAssistance
Friendly Name Turn off Windows Online
Location User Configuration
Path InternetManagement > Internet Communication settings
Registry Key Name Software\Policies\Microsoft\Assistance\Client\1.0
Registry Value Name NoOnlineAssist
ADMX File Name HelpAndSupport.admx

Policy configuration service provider