Microsoft Copilot Impact Survey template in Viva Glint
AI tools are increasingly integrated into the workplace to enhance workforce productivity and the employee experience. With this transformational shift in how employees work, leaders need to understand their early investments in Microsoft Copilot and the workforce adoption.
With the Copilot Impact Survey in Viva Glint, organizations can measure the impact of Microsoft Copilot through sentiment data. This information enables IT and business leaders to plan their AI readiness, drive adoption, and measure their ROI. The Microsoft Copilot Impact Survey is also available in Microsoft Viva Pulse.
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Use cases for the Microsoft Copilot Impact Survey
Use this survey program when deploying Microsoft Copilot to better understand its impact and adoption. Consider deploying multiple times during rollout to see trends, changes, and sentiment over time.
While this Glint survey template can be used on its own, if you have Viva Insights, you can see the sentiment results of the four core items from the Copilot Dashboard. Results from this survey are visible in the standard reporting already available in Glint.
Note
If you're looking to assess impact of AI beyond or outside of Microsoft Copilot, consider our AI Impact set of items.
What the Copilot Impact survey uncovers
When leaders seek feedback, organizations can proactively highlight the value of a new tool and address challenges that might otherwise go unnoticed. The Copilot Impact survey can help organizations better understand:
- User insights: Copilot will likely be used differently across employee roles. Gathering user feedback helps to refine implementations and ensure enablement efforts are aligned with the real-world needs of your workforce.
- Employee empowerment opportunities: Surveys help empower employees by giving them a voice to share their experiences. This empowerment fosters a sense of ownership and responsibility, which can lead to more active engagement with - and adoption of – Microsoft Copilot.
- Copilot impact: Items in this survey help establish the overall impact of Copilot usage. The core items show established relationships with Copilot use and general work patterns based on Microsoft research.
- Success stories: Collecting feedback from employees on their use of Copilot early and often can uncover success stories, best practices, and tips to share across your organization.
Microsoft Copilot Impact Survey content
Glint recommended items fall into two categories:
- Core items: These survey items ask employees to reflect on the task- or work-oriented benefits they experience as a result of using Copilot. They help establish the productivity and employee experience return-on-investment (ROI) that Copilot has.
- Additional items: These survey items ask employees to evaluate the utility of Copilot, their organization's process, and enablement practices. They are designed to support organizations in understanding "how well it's going" with a Copilot roll-out and give more context to where employees may need more support to adopt Copilot most effectively.
Core survey items
| Item name | Item type | Item text |
|---|---|---|
| Copilot Productive | Rating | When using Copilot I am more productive. |
| Copilot Speed | Rating | Using Copilot allows me to complete tasks faster. |
| Copilot Effort | Rating | Using Copilot helps me spend less mental effort on mundane or repetitive tasks. |
| Copilot Quality | Rating | Using Copilot helps improve the quality of my work or output. |
Additional survey items
| Item name | Item type | Item text |
|---|---|---|
| Copilot Questions | Rating | I know where to find answers to my questions about Copilot. |
| Copilot Well-Informed | Rating | I am well-informed about Copilot |
| Copilot Confidence | Rating | I believe in my organization's ability to deploy Copilot successfully. |
| Copilot Access | Rating | I understand how decisions are made about who gets access to Copilot. |
| Copilot Team Knowledge | Rating | Using Copilot helps increase our team's understanding of the content discussed during meetings. |
| Copilot Understand | Rating | I know what I can do with Copilot. |
| Copilot Benefits | Open Text | In what ways does Copilot benefit you at work? |
| Copilot Barriers | Open Text | What barriers, if any, are there to your ability to effectively use Copilot? |
| Copilot What Else | Open Text | What else do you want to share about using Copilot? |
Admin setup for the Microsoft Copilot Impact survey template
The Copilot Impact Survey template is found in the Recurring section on the Create a Program page.
