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A batch is held in the Posting, Receiving, Busy, Marked, Locked, or Edited status in Microsoft Dynamics GP

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This article provides a solution to an error that occurs when you try to post a batch and open it in Microsoft Dynamics GP or in Microsoft Business Solutions - Great Plains.

Applies to:   Microsoft Dynamics GP
Original KB number:   850289

Symptoms

After you try to post a batch in Microsoft Dynamics GP or in Microsoft Business Solutions - Great Plains, the batch is assigned one of the following statuses:

  • Posting
  • Receiving
  • Busy
  • Marked
  • Locked
  • Edited

You can't post or unmark the batch. When you try to open the batch, you may receive the following error message:

"Batch is marked for posting by another user."

Cause

This issue may occur because a power fluctuation or some other problem caused the posting process to stop.

Resolution

Note

All scripts that are in the "Resolution" section must be run in a query tool. To open the appropriate query tool, run the statement in Microsoft SQL Server Management Studio. To open SQL Server Management Studio, select Start, point to Programs > Microsoft SQL Server (2019) (or the version you have) and then select SQL Server Management Studio. To run a script, select New Query.

To solve this issue, follow these steps:

  1. Make sure that you have a current backup of the company database, and ask all users to exit Microsoft Dynamics GP. To create the backup in Microsoft Dynamics GP, follow the appropriate steps after all users sign out from Microsoft Dynamics GP:

    1. On the File menu, select Backup.
    2. In the Company Name list, select the company that you want to back up.
    3. In the Select the backup file box, select the yellow folder to open the location in which you want to put the backup file.

    Or

    1. In the Object Explorer, Expand your databases so you see the database you want to back up.
    2. Right-click the Database Name, go to Tasks, and select Backup.
    3. Select the add button and select the location and file name you wish to save your backup to.
    4. Select Ok to start the backup.

  2. View the contents of the following tables to verify that all users are signed out: DYNAMICS..ACTIVITY, DYNAMICS..SY00800, DYNAMICS..SY00801, TEMPDB..DEX_LOCK, and TEMPDB..DEX_SESSION. To do it, run the following script.

    SELECT * FROM DYNAMICS..ACTIVITY SELECT * FROM DYNAMICS..SY00800 SELECT * FROM DYNAMICS..SY00801 SELECT * FROM TEMPDB..DEX_LOCK SELECT * FROM TEMPDB..DEX_SESSION

    Note

    When all users are signed out from Microsoft Dynamics GP, these tables won't have any records in them.

  3. If no results are returned, go to step 4. Otherwise, clear the stuck records by using any of the following appropriate scripts.

    DELETE DYNAMICS..ACTIVITY DELETE DYNAMICS..SY00800 DELETE DYNAMICS..SY00801 DELETE TEMPDB..DEX_LOCK DELETE TEMPDB..DEX_SESSION

  4. Run the following script against the company database. Replace XXX with the batch number or the name of the batch that you're trying to post or select in Microsoft Dynamics GP.

    UPDATE SY00500 SET MKDTOPST=0, BCHSTTUS=0 where BACHNUMB='XXX'

    Note

    The value of BACHNUMB is the same as the value of the Batch ID window in Microsoft Dynamics GP.

  5. Verify the accuracy of the transactions.

  6. Verify that you can edit and post the batches.