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"Payment type must be credit card" error on the sales order page

  • Article

This article provides a resolution for the "payment type must be credit card" error message shown on the sales order page after an order is synchronized in Microsoft Dynamics 365 Commerce.

Symptoms

When you open the sales order page after you synchronize an order, you receive the following error message:

The payment type must be credit card, since the credit card number has been specified.

Screenshot that shows the payment type must be credit card error.

Resolution

To solve this issue, set the Payment type to Credit card in Commerce headquarters:

  1. Go to Accounts receivable > Payment setup > Terms of payment.
  2. In the left navigation, select your terms of payment.
  3. In the Payment type field, make sure that Credit card is selected.

More information

Posting of online sales and payments