Explore the fundamentals of Microsoft Dynamics 365 Customer Insights

  • Learning Path
  • 2 Modules
beginner
business-owner
business-user
functional-consultant
student
dynamics-365

At a glance

This learning path introduces learners to the core capabilities of Dynamics 365 Customer Insights - Journeys and Dynamics 365 Customer Insights - Data. You also learn about the tasks involved in using those products.

Prerequisites

None

Modules in this learning path

Explore Dynamics 365 Customer Insights - Journeys

This module introduces learners to Dynamics 365 Customer Insights - Journeys. Its marketing automation capabilities provide organizations with a solid foundation to design automated customer journeys that help guide and nurture prospects.

Describe Dynamics 365 Customer Insights - Data

This module introduces learners to how to use Dynamics 365 Customer Insight – Data to generate unified customer profiles and how to use that data in other apps.