Introduction

  • 1 minute

This module describes the critical order to cash processes in Microsoft Dynamics 365 Supply Chain Management. This process is fundamental to the overall business workflow, encompassing everything from the initial entry of customer orders to the final closure of transactions. The module explores each stage of the order to cash process, from order entry to invoicing, payment processing, and order closure.

Additionally, it covers related concepts, such as:

  • Relationship management

  • Trade agreements

  • Sales quotation setup

  • Sales order setup

  • Charge allocation

  • Order promising concepts

  • Delivery alternatives

Through this exploration, you learn how Dynamics 365 streamlines operations and enhances efficiency throughout the order to cash process.