Determine license requirements for Microsoft Teams Rooms and shared devices
Conference rooms and shared spaces with a Teams-enabled device, whether a Microsoft Teams Room or bring your own device (BYOD) room, needs a license assigned to the associated resource account. Microsoft offers three types of licenses for these accounts: Microsoft Teams Rooms Basic, Microsoft Teams Rooms Pro, and Microsoft Teams Shared Devices.
The following sections break down the different licenses that can be used with Microsoft Teams Rooms, Teams shared devices (Panels, Display, Common Area Phones), and BYOD rooms. The licenses differ by use case scenario and available features.
Microsoft Teams Rooms Basic
The Microsoft Teams Rooms Basic license is designed for the core features of a Microsoft Teams Room without additional costs. Out-of-the-box, the Microsoft Teams Rooms Basic license allows you to schedule and join meetings, share your content during meetings, and use the integrated Microsoft Whiteboard application. Your system is secured with basic security and management capabilities.
Your organization can use Teams Room Basic licenses for up to 25 devices. Each additional Teams Room device needs to have a Teams Rooms Pro license assigned, regardless of desired functionality. The Microsoft Teams Rooms Basic license includes the following service plan details:
Microsoft 365 Audio Conferencing
Microsoft Teams
Whiteboard (Plan 3)
Microsoft Teams Room Pro
When using the Microsoft Teams Room Pro license, users in your organization can take advantage of all the features included in the Teams Rooms Basic license, plus more advanced in-room meeting features. With enhanced functionalities like front row, dual screen, intelligent audio and speakers, end-users in your organization experience Microsoft Teams Rooms as a powerful and collaborative smart workplace that enables seamless communication, effective collaboration, and improved productivity. With the front-row view, users can easily see and interact with content, while the dual-screen feature allows them to simultaneously view presenters and participate in discussions. The intelligent audio and speakers ensure crystal-clear sound quality, making it easy for participants to hear and be heard during meetings.
In addition, the Teams Rooms Pro license adds the Microsoft Teams Rooms Pro Management Portal for remote device management, advanced device analytics, and allows the devices to be used with Microsoft Entra Conditional Access policies.
The Microsoft Teams Rooms Pro license is designed for medium and enterprise organizations, with more meeting rooms or advanced collaboration and communications needs. You can use the Teams Rooms Pro license on any Microsoft Teams Room or Teams Panel.
The Microsoft Teams Rooms Pro license includes the following service plan details:
Microsoft Entra ID P1
Microsoft 365 Audio Conferencing
Microsoft Teams Phone Standard
Microsoft Intune Plan 1
Microsoft Teams
Microsoft Teams Rooms Pro Management
Whiteboard (Plan 3)
Microsoft Teams shared devices
Microsoft Teams supports hybrid work scenarios and enables users to work in flexible spaces. The Microsoft Teams Shared Devices license was first introduced to designate certain devices including Teams Phone devices deployed in common areas, Teams panels, and Android mobile phones as shared devices and license the extra software running on them with a shared use model.
The Teams Shared Devices license includes bring your own device (BYOD) rooms, such as focus or huddle rooms. Associating a Teams Shared Devices license to these room accounts enables valuable usage analytics, reports, and insights in Teams Rooms Pro Management portal. These usage reports can help IT teams optimize BYOD rooms throughout the organization and gain valuable intelligence for planning and budgeting.
The license can still be applied per device as originally introduced. In addition, it can now also be applied to a BYOD room. The Teams Shared Devices license provides usage analytics, reports, and insights for one BYOD room. Customers who already use a Teams Shared Devices licensed device in a BYOD room are granted access to the inventory function and usage analytics and reports for that space through the Teams Rooms Pro Management portal without an extra add-on license.
The Microsoft Teams Shared Devices license includes the following service plans:
Microsoft Teams
Microsoft Teams Phone (Previously known as Phone System)
Microsoft Intune (Microsoft Intune Plan 1 and Plan 2)
Microsoft Entra ID P1
Exchange Online Plan (Cloud-based voicemail capabilities only.)
Bookable desks in Teams
Unlock the full potential of your desks with Microsoft Teams. Bookable desks in Microsoft Teams are designed to enhance the efficiency of your organization by enabling users to seamlessly reserve desks upon plug-in to peripherals while providing you with the tools to understand and manage those spaces.
Note
To enable pool-level analytics and reporting for bookable desk pools in the Teams Room Pro Management Portal, assign a Teams Shared Devices license to the desk pool account.
Microsoft Teams Rooms license comparison
The following table describes the differences for Teams Room licenses.
Note
The Teams Shared Device license is not comparable to any Teams Rooms license, because it follows another use case. The Teams Shared Devices license is intended for organizations that want to provide specialized devices such as common area phones, Teams panels, or meeting room displays. With this license, you can directly connect these devices to Microsoft Teams and allow users to access their Teams resources. These devices are typically stationary and cannot be moved by users.
| Microsoft Teams Rooms Basic | Microsoft Teams Rooms Pro | |
|---|---|---|
| General | ||
| Maximum number of licenses | 25 | unlimited |
| Teams enabled | Yes | Yes |
| Audio Conferencing | Yes | Yes |
| Teams Phone | No | Yes |
| Microsoft Endpoint Manager | No | Yes |
| Microsoft Entra ID P1 or P2 Plan 1 | No | Yes |
| Skype for Business enabled | No | Yes |
| Geographic availability | Worldwide | Worldwide |
| Segment availability | Commercial, Worldwide Public Sector, Education, Charity, GCC | Commercial, Worldwide Public Sector, Education, Charity, GCC, GCC-High |
| Channel availability | Web Direct, New commerce experience (NCE) - Customer led | EA, EAS, EES, CSP, Web Direct, NCE - Customer led, NCE - Partner led |
| Meeting features | ||
| One-touch join | Yes | Yes |
| Proximity Join | Yes | Yes |
| Meeting ID | Yes | Yes |
| Meet now (ad-hoc meetings) | Yes | Yes |
| Direct guest join for Zoom and WebEx | Yes | Yes |
| Meeting across Teams clouds | No | Yes |
| Teams Panels | No | Yes |
| Meeting Engagement | ||
| Teams video gallery with multiple options | Yes | Yes |
| Front row | No | Yes |
| Together mode | No | Yes |
| Large gallery (max. 50 videos) | No | Yes |
| Dual screen | No | Yes |
| Chat and Loop components | No | Yes |
| Share and collaborate | ||
| Share and view all Teams content types | Yes | Yes |
| Content camera | No | Yes |
| Whiteboard | Yes | Yes |
| Calling | ||
| Audio Conferencing | Yes | Yes |
| Peer-to-peer calls | Yes | Yes |
| Group calls | Yes | Yes |
| Microsoft 365 Phone System | No | Yes |
| PSTN Calling | No | Yes |
| AI Audio and Video | ||
| Intelligent speaker | No | Yes |
| Intelligent camera | No | Yes |
| Multiple cameras | No | Yes |
| Remote PTZ | ||
| AI noise suppression | No | Yes |
| People counting | No | Yes |
| Security and Compliance | ||
| Microsoft Entra ID license | Free | Premium P1 |
| Secure operating system | Yes | Yes |
| System -level security | Yes | Yes |
| Microsoft Endpoint Manager | No | Yes |
| Microsoft Entra Advanced Grouping & Conditional Access | No | Yes |
| Device Management | ||
| Teams Admin Center enrollment & inventory | Yes | Yes |
| Automatic software updates | Yes | Yes |
| System & configuration information | Yes | |
| Peripheral health management | Yes | |
| Remote settings configuration | Yes | |
| Device history and activity | Yes | |
| ServiceNow connection | Yes | |
| Device health alters | Yes | |
| Device analytics | Yes | |
| Custom tagging | Yes | |
| Microsoft Teams Rooms Pro Management Portal | Yes |
Based on the license, the available management option from within the Teams admin center might differ:
| Teams Rooms Basic | Teams Rooms Pro | |
|---|---|---|
| Automatic device updates | Yes | Yes |
| Basic device analytics | Yes | Yes |
| Basic device health | Yes | Yes |
| Call quality dashboard | Yes | Yes |
| Create and view workspaces | Yes | Yes |
| Real-time telemetry | Yes | Yes |
| Regular feature updates | Yes | Yes |
| Remote sign-in and sign-out | Yes | Yes |
| Android device configurations | Yes | |
| Device alters | Yes | |
| Device analytics - health and utilization | Yes | |
| Device detail view | Yes | |
| Device health details | Yes | |
| Device tags | Yes | |
| Graph APIs | Yes | |
| Remote restart | Yes | |
| Windows device peripheral management | Yes | |
| Windows device settings | Yes |