Introduction
The map for this learning path is the Dickerson Hierarchy of Reliability, introduced in this learning path's introduction. Incident Response is the second level of the pyramid, building on the foundation of Monitoring. If you haven't seen those modules, you might want to check them out first.
When you've completed this module, you'll be able to:
- Understand the role of incident response in the reliability hierarchy.
- Be able to recognize the characteristics of an incident and its lifecycle.
- Articulate the importance of an incident response strategy.
- Explain the foundations of incident response.
- Know how to track incidents.
- Recognize the role of communications and collaboration in responding to incidents.
- List the key elements of remediation.