Summary and resources

Completed

Now that you have reviewed this module, you should be able to:

• Describe how Teams Phone interacts with additional Microsoft services

• Configure and integrate third-Party policy-based compliance recording

• Configure and integrate third-party contact center solutions

• Design and register Voice Bots for custom solutions

Resources

Use these resources to discover more background details of the described topics from this module:

• Foundations - Core Components of Microsoft Teams - YouTube

• Calls and online meetings bots in Microsoft Teams

• List of certified partners for Microsoft Teams policy-based compliance recording

• Certified Microsoft Teams Contact Center Solutions

• Microsoft Teams Phone Resource Account licenses

• Requirements and considerations for application-hosted media bots in Microsoft Teams

• Create a bot with the Bot Framework SDK in C#, Java, JavaScript, Python

• Deploy your bot

• Register a bot with Azure Bot Service