Check your knowledge

Completed

Answer the following questions to see what you've learned.

1.

Which of the following options is a key feature of Dynamics 365 Commerce?

Customer loyalty

Case resolution

Asset management

2.

A department store wants to increase its brand loyalty by creating a consistent experience for its customers. What benefit might the store be most interested in when considering whether to adopt Dynamics 365 Commerce or not?

The cloud server, which brings all data into one place.

Its ability to create an immersive shopping experience that allows customers to access the same product and inventory information across all channels.

Its ability to give employees access to inventory data from a mobile device, making it easier for them to connect with customers on the sales floor.

3.

What can you do with merchandise management?

Create and configure your product catalog before offering the items for sale.

Create a dashboard for managers to review what is in stock.

Suggest loyalty programs to customers depending on which products they buy.

You must answer all questions before checking your work.