Knowledge check

Choose the best response for each of the questions.

Check your knowledge

What is a common challenge for retail?

Incorporating AI into offline shopping experiences.

Recruiting employees with IT skills to work in store.

Serving customers who don’t have email accounts.

How might generative AI be used to improve the online shopping experience?

By storing customer credit card details in an unsecured format for faster data access.

By enabling natural language product searches and conversational interactions, and summarizing product information.

By using higher resolution product images.

How might machine learning benefit a retail organization?

By eliminating the need for an ecommerce website through better mapping of store locations.

By eliminating the need for physical stores through cloud-enabled apps.

By helping optimize stock management through predictive analytics.

You must answer all questions before checking your work.