Summary

Completed

The financial industry can benefit from the AI revolution by improving performance via automation, and by finding better solutions to ensure data protection and compliance. This module discussed which specific use cases can empower you to achieve these goals, and examples of successful companies implementing these solutions.

We provided an overview of the products and services that Microsoft offers to enable these financial scenarios. Some solutions embed AI in everyday applications for business users, such as Microsoft Teams, Microsoft 365, Microsoft Dynamics 365, and Microsoft Power BI. Others enable your developers to integrate state-of-the-art AI models into your custom applications, such as Azure Machine Learning and Azure AI Services, which includes powerful products like Azure OpenAI Services and Azure AI Document Intelligence.

Now that you've reviewed this module, you should be able to:

  • Consider common goals and challenges in financial services
  • Describe opportunities for AI in financial services organizations

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References

  1. McKinsey & Company, "The economic potential of generative AI: The next productivity frontier," June 2023.
  2. KPMG, Generative AI: From buzz to business value, May 2023.