Manage Surface Hub 2S devices

  • 6 minutes

The Microsoft Surface Hub 2S is a large interactive display designed for collaboration and productivity in conference rooms, team spaces and classrooms. It has a 50-inch 4K display and wireless connectivity with support for multiple inking and touch capabilities. It can be placed on a mobile stand for added versatility.

The Surface Hub 2S runs a specific version of Windows called Windows 10 Team edition. Windows 10 Teams edition has the capability to run apps, which includes the Teams Rooms for Surface Hub app that makes Surface Hub 2 a Teams Endpoint for meetings and collaboration.

Manage Microsoft Teams settings on Surface Hub

Teams configuration on a Surface Hub is defined using an XML file. The XML file contains all the settings that can be used to control how Teams works.

You can manage the Microsoft Teams settings on a Surface Hub via the XML file using Windows Configuration Designer or Microsoft Intune in Microsoft Endpoint Manager.

For full details of the XML file configuration, see Manage Microsoft Teams settings on Surface Hub

Manage Microsoft Surface Hub in the Teams admin center

Basic management of the Surface Hub is available in the Teams Admin Center. You'll find them under Teams Devices > Surface Hubs

With Microsoft Teams admin center, you can do the following with a Surface Hub

  • Perform device management like restarting devices and downloading device logs
  • Apply Teams-specific settings
  • Check the health status of the Surface Hub
  • Review current and past meeting activity (such as details about call quality, network health and connectivity, and number of participants)
  • Download device logs

Coordinated meetings with Microsoft Teams Rooms on Windows and Surface Hub

When you have one or more Microsoft Teams Rooms on Windows or Surface Hubs in the same room, you can set up coordinated meetings for a more seamless experience.

This feature enables all devices in a meeting room to join the same meeting when a user joins on one device. You can configure which cameras, speakers, and microphones should be used to ensure the best experience for participants, avoiding echo and feedback noise.

It's highly recommended to use the audio/video devices from the Microsoft Teams Rooms on Windows and use the Surface Hub for whiteboarding.

The configuration uses Trusted Accounts. This is a list of UPNs for each Teams Rooms device or Surface Hub that the device should accept meeting join requests from, or to which meeting join requests should be sent.

Configure Microsoft Teams Rooms on Windows for coordinated meeting join

Coordinated meeting join on Microsoft Teams Rooms on windows can be configured via XML file or in the device settings. These are the steps to configure it on the device:

  1. On the Microsoft Teams Rooms device, select ... More > Settings.
  2. Enter the Administrator password and select Yes.
  3. Select Coordinated Meetings.
  4. Under Options, set Coordinated Meeting to on. 1 Set Audio, Video and Whiteboard defaults depending on your preferred options
  5. Under Trusted device accounts, type each UPN. Separate multiple UPNs with commas.
  6. On the trusted device, turn off proximity and room remote.
  7. Select Save and exit.

Configure Surface Hub for coordinated meeting join

To configure the Surface Hub for coordinated meeting join, you must configure an XML file and apply it with either Windows Configuration Designer or Microsoft Intune in Microsoft Endpoint Manager.

For full details of the XML file configuration, see Create Coordinated Meetings XML configuration file for Surface Hub

For steps to apply the XML file to the Surface Hub, see Apply Teams settings to Surface Hub

Surface Hub is transitioning to Microsoft Teams Rooms on Windows

It has been announced that in the future the Surface Hub 2S will transition to being a full Microsoft Teams Rooms on Windows device. This will involve moving from Windows 10 Team edition to Microsoft Teams Rooms on Windows (which runs on Windows 10 IoT Enterprise edition). At this point, in the Microsoft Teams Rooms on Windows mode, it will be managed like any other Microsoft Teams Rooms on Windows.