SharePoint on-premises content isn't displayed in SharePoint Online search results
Symptoms
Consider the following scenario,
You configure inbound hybrid Search to return results in SharePoint Online from a Microsoft SharePoint on-premises environment.
When a user performs a search query from a SharePoint Online site, only results from the SharePoint Online sites are displayed. No results are returned from SharePoint on-premises, or the user even receives the following error message:
Sorry, something went wrong. (Search has encountered a problem that prevents results from being returned. If this issue persists, please contact your administrator)
An administrator edits the query rule associated with the result sources in SharePoint Online. Then, the administrator opens Query Builder from the result block. However, this triggers the following error:
System.Net.WebException: The remote server returned an error: (401) Unauthorized.
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.SharePoint.Client.SPWebRequestExecutor.Execute()
at Microsoft.SharePoint.Client.ClientContext.GetFormDigestInfoPrivate()
at Microsoft.SharePoint.Client.ClientContext.EnsureFormDigest()
at Microsoft.SharePoint.Client.ClientContext.ExecuteQuery()
at Microsoft.Office.Server.Search.RemoteSharepoint.RemoteSharepointEvaluator.RemoteSharepointProducer.RetrieveDataFromRemoteServer(Object unused)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at Microsoft.Office.Server.Search.RemoteSharepoint.RemoteSharepointEvaluator.RemoteSharepointProducer.ProcessRecordCore(IRecord record)
Workaround
To work around this issue, change your SharePoint on-premises identity provider. To do so, run the following cmdlet on your on-premises SharePoint farm:
$config = Get-SPSecurityTokenServiceConfig
$config.AuthenticationPipelineClaimMappingRules.AddIdentityProviderNameMappingRule("OrgId Rule", Microsoft.SharePoint.Administration.Claims.SPIdentityProviderTypes]::Forms, "membership", "urn:federation:microsoftonline")
$config.Update()
More information
In the scenario described in the "Symptoms" section, the following exception is logged in the Unified Logging Service (ULS) log of the on-premises SharePoint environment:
w3wp.exe - SharePoint Portal Server - User Profiles - ae0sx - Unexpected - Error trying to search in the UPA.
The exception message is 'System.ArgumentException: Exception of type 'System.ArgumentException' was thrown. Parameter name: value
at Microsoft.SharePoint.Administration.Claims.SPIdentityProviders.GetIdentityProviderType(String value)
at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.SearchUsingNameIdOrThrow(UserProfileManager upManager, String nameId, String nameIdIssuer)
at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetSingleUserProfileFromClaimsList(UserProfileManager upManager, IEnumerable`1 identityClaims)'
w3wp.exe - SharePoint Portal Server - User Profiles - ae0su - High - The set of claims could not be mapped to a single user identity.
Exception Exception of type 'System.ArgumentException' was thrown. Parameter name: value has occured.
w3wp.exe - SharePoint Foundation - Claims Authentication - ae0tc - High - The registered mappered failed to resolve to one identity claim.
Exception: System.InvalidOperationException: Exception of type 'System.ArgumentException' was thrown. Parameter name: value
---> System.ArgumentException: Exception of type 'System.ArgumentException' was thrown. Parameter name: value
at Microsoft.SharePoint.Administration.Claims.SPIdentityProviders.GetIdentityProviderType(String value)
at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.SearchUsingNameIdOrThrow(UserProfileManager upManager, String nameId, String nameIdIssuer)
at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetSingleUserProfileFromClaimsList(UserProfileManager upManager, IEnumerable`1 identityClaims)
--- End of inner exception stack trace ---
at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetSingleUserProfileFromClaimsList(UserProfileManager upManager, IEnumerable`1 identityClaims)
at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.<>c__DisplayClass2.<GetMappedIdentityClaim>b__0()
at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass5.<RunWithElevatedPrivileges>b__3()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)
at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)
at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)
at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetMappedIdentityClaim(Uri context, IEnumerable`1 identityClaims)
at Microsoft.SharePoint.IdentityModel.SPIdentityClaimMapperOperations.GetClaimFromExternalMapper(Uri contextUri, List`1 claims)
w3wp.exe - SharePoint Foundation - Claims Authentication - af3zp - Unexpected - STS Call Claims Saml: Problem getting output claims identity.
Exception: 'System.InvalidOperationException: Exception of type 'System.ArgumentException' was thrown. Parameter name: value
---> System.ArgumentException: Exception of type 'System.ArgumentException' was thrown. Parameter name: value
at Microsoft.SharePoint.Administration.Claims.SPIdentityProviders.GetIdentityProviderType(String value)
at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.SearchUsingNameIdOrThrow(UserProfileManager upManager, String nameId, String nameIdIssuer)
at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetSingleUserProfileFromClaimsList(UserProfileManager upManager, IEnumerable`1 identityClaims)
--- End of inner exception stack trace ---
at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetSingleUserProfileFromClaimsList(UserProfileManager upManager, IEnumerable`1 identityClaims)
at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.<>c__DisplayClass2.<GetMappedIdentityClaim>b__0()
at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass5.<RunWithElevatedPrivileges>b__3()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)
at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)
at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)
at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetMappedIdentityClaim(Uri context, IEnumerable`1 identityClaims)
at Microsoft.SharePoint.IdentityModel.SPIdentityClaimMapperOperations.GetClaimFromExternalMapper(Uri contextUri, List`1 claims)
at Microsoft.SharePoint.IdentityModel.SPIdentityClaimMapperOperations.ResolveUserIdentityClaim(Uri contextUri, ClaimCollection inputClaims)
at Microsoft.SharePoint.IdentityModel.SPIdentityClaimMapperOperations.GetIdentityClaim(Uri contextUri, ClaimCollection inputClaims, SPCallingIdentityType callerType) at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.GetLogonIdentityClaim(SPRequestInfo requestInfo, IClaimsIdentity inputIdentity, IClaimsIdentity outputIdentity, SPCallingIdentityType callerType)
at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.EnsureSharePointClaims(SPRequestInfo requestInfo, IClaimsIdentity outputIdentity, SPCallingIdentityType callerType)
at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.AugmentOutputIdentityForRequest(SPRequestInfo requestInfo, IClaimsIdentity outputIdentity)
at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.GetOutputClaimsIdentity(IClaimsPrincipal principal, RequestSecurityToken request, Scope scope)'.
For more information about how to configure hybrid search for SharePoint Server, see SharePoint Server hybrid configuration roadmaps.
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