Top Programs FAQs

Q. Why are there Programs on the Services Hub?
A. Programs are a way to easily share and track information with your organization or your Microsoft representative about outcomes you are trying to achieve.

Q. Who can create a Program?
A. Programs can be created by you, members of your organization, or Microsoft representatives.

Q. Who can see a plan?
A. Visibility to a plan is limited by default to the members of a plan. This is managed in the plan details.

Q. Who can see a Program?
A. Visibility to a Program is limited by default to the members of a plan. This is managed in the Program basics.

Q. How do I share a Program?
A. By using the edit link in the top of the plan page, you can access the members list on the plan details page. Once a user is added they will automatically receive an email notification.

Q. Who can edit a Program?
A. Only users with edit access to a Program can make changes to it.

Q. I want to add a user to a Program, but they don't appear in the list of users. How do I add them?
A. Only members of your workspace can be added to a Program. To add a user to your workspace, visit the Manage Users page and enter the email address of the user you wish to invite.

Q. I want to assign a training class to several people. Do I have individual tasks for each person?
A. Once you create a task based on a Learn On-Demand session a clone task option will appear in the task drawer on the plan page. Clicking the Clone button will allow you to create another instance of this task to assign to a different user.