Services Hub Releases

Below you will find all the recent Services Hub releases by month.

January 2025

The Case Health Status Notes associated with each support request viewable from the Manage Support Requests page and the individual Support Requests details has been removed as part of Microsoft’s commitment to the EU Data Boundary. We will continue to find compliant solutions to help customers track their active Microsoft product support requests. Several options for case status still exist in Services Hub Support pages as well as Open Canvas.

December 2024

We're excited to announce several updates and enhancements to our Services Hub documentation designed to provide a better user experience and more comprehensive information.

Key Updates Include:

1. Comprehensive Documentation Updates:

   • We have reviewed and updated our existing documentation to reflect the latest changes and improvements to the Services Hub. This ensures that all information is current and accurate, providing our users with the most relevant and useful insights.

2. New Sections for Detailed Information:

   • To help users get the most out of the Services Hub, we have added several new sections to the documentation. These sections offer in-depth coverage of key features and functionality, making it easier to understand and utilize the full capabilities of the platform.

3. Additional Improvements:

   • Minor updates and corrections throughout the documentation to enhance clarity and readability.
   • Integration of user feedback to address common questions and issues.

We are committed to continuously improving our documentation to better serve our users. We hope these updates will make your experience with the Services Hub more intuitive and productive.

November 2024

• Documentation has been updated to reflect the latest changes and improvements to the Services Hub.
• New sections have been added to provide more detailed information on key features and functionality.
• The organization and layout of the documentation have been improved for better user-friendliness and ease of navigation.
• Screenshots and other visuals have been updated to accurately reflect the current state of the Services Hub.

October 2024

• Comprehensive Revision: The Services Hub documentation has been comprehensively updated as needed.
• New Sections: Added new sections to provide more detailed information on key features and functionality.
• Improved Layout: Enhanced organization and layout for better user-friendliness and ease of navigation as needed.
• Updated Visuals: Screenshots and other visuals have been updated to accurately reflect the current state of the Services Hub.

Sept 2024

• Latest Changes and Improvements:

  • The documentation has been updated to include the most recent changes and enhancements to the Services Hub, ensuring information is current and accurate.

• New Sections:

  • This additional content is designed to help users better understand and utilize the Services Hub.

August 2024

We are excited to announce updates and improvements to the Services Hub documentation. These enhancements are designed to provide users with a more comprehensive, user-friendly, and visually accurate resource for understanding and utilizing the Services Hub. Below are the key updates:

1. Addition of New Sections:

   • New sections have been incorporated to offer in-depth coverage of key features and functionalities. These sections aim to provide users with detailed guidance and insights, enabling them to leverage the full potential of the Services Hub.

2. Improved Organization and Layout:

   • The documentation has been reorganized and its layout enhanced to improve user-friendliness and ease of navigation. The new structure helps users quickly find the information they need, making the experience more intuitive and efficient.

We believe these updates will greatly enhance your experience with the Services Hub documentation. By providing more detailed information, better organization, and accurate visuals, we aim to make it easier for you to access and utilize the resources available.

July 2024

Our team has been working hard to improve the framework, infrastructure, and some fundamental items. This includes many minor updates in the Services Hub documentation.

June 2024

• Documentation has been updated to reflect the latest changes and improvements to the Services Hub.
• New sections have been added to provide more detailed information on key features and functionality.
• The organization and layout of the documentation have been improved for better user-friendliness and ease of navigation.
• Screenshots and other visuals have been updated to accurately reflect the current state of the Services Hub.
• The Services Hub documentation has been comprehensively revised, including new sections, improved layout, and updated visuals to enhance user experience and accuracy as needed.

May 2024

Services Hub Documentation Updates:

• Updated documentation to reflect the latest changes and improvements to the Services Hub.
• Added new sections to the documentation to provide more detailed information on key features and functionality.
• Improved the organization and layout of the documentation to make it more user-friendly and easier to navigate.
• Updated screenshots and other visuals to ensure that they accurately reflect the current state of the Services Hub.

April 2024

Our team has been working hard to improve the framework, infrastructure, and some fundamental items. This includes many minor updates in the Services Hub documentation.

March 2024

We have been busy improving framework, infrastructure and some fundamental items, including many minor updates in Services Hub documentation.

February 2024

Support

Support Page Updates

• Updates made to the Support page, Manage all Support Requests page, Detailed Support Request pages, and Services Hub Open Canvas clarifying the use of dates and date filters.
• Dates in the Support page, the Manage All Support Requests page, as well as individual Support Request detail pages are shown in the current user’s local time whereas dates in Services Hub Open Canvas are shown in Universal Coordinated Time.
• Please consider this when comparing dates between the “Support” pages and Open Canvas.
• Learn more at Services Hub Support.