Share via

Microsoft Engage Center (Services Hub) connectivity guide

  • Article

Allow the necessary URLs on your firewall or proxy server

To optimize connectivity between your network and Microsoft Engage Center, you can add specific URLs to your allowlist. Doing so improves connectivity between your local- or wide-area network and Microsoft Engage Center.

Network administrators often deploy proxy servers, firewalls, or other devices, which can help secure and give control over how users access the internet. Rules designed to protect users can sometimes block or slow down legitimate business-related internet traffic.

This traffic includes communications between you and Microsoft Engage Center over the URL listed in this article.

Tip

For help diagnosing issues with network connections to these domains, check Azure Self Help.

URLs for proxy bypass

  • engagehub.microsoft.com
  • engagecenter.microsoft.com
  • config.edge.skype.com

Note

Traffic to these endpoints uses standard TCP ports for HTTP (80) and HTTPS (443).