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Code 35: Your computer's system firmware does not include enough information to properly configure and use this device

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Applies To: Windows Server 2008, Windows Vista

Device Manager displays the following message in the Device Properties dialog box, on the General tab, in the Device Status text box:

Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. (Code 35)

Diagnosis

The Multiprocessor System (MPS) table, which stores the resource assignments for the basic input/output system (BIOS), is missing an entry for your device and has to be updated.

Resolution

Obtain a new BIOS from the computer vendor.