Share and access portal items by using direct URLs

 

Published: January 26, 2016

Updated: May 13, 2016

Applies To: System Center 2012 R2 Service Manager

In the Self-Service Portal, you can now share and access different objects by using direct URLs. You can refer to individual items in the portal by using the following URL formats.

Kind of item	URL format
Request offerings	https://<website_name>/Home/Makeform?BMEID=<bme_id>
Incident-type requests	https://<website_name>/MyRequests/RequestDetails?type=IncidentRequest&id=<incident_id>
Service Request-type requests	https://<website_name>/MyRequests/RequestDetails?type=ServiceRequest&id=<service_request_id>
Manual activities	https://<website_name>/MyActivities/ActivityDetails?type=ManualActivity&id=<manual_activity_id>
Review activities	https://<website_name>/MyActivities/ActivityDetails?type=ReviewActivity&id=<review_activity_id>
Help articles	https://<website_name>/KnowledgeBase/article/<id_of_knowledge_base_article>