Hand off to a generic live-chat provider
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Power Platform product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, or analysts, automatically | - |  Mar 31, 2020 |
Feature details
In the 2019 release wave 2, IT admins can configure a hand-off from Power Virtual Agents to other live chat engagement hubs using an interface and sample code.