Entity extraction with custom entities

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Power Platform product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for	Public preview	General availability
Admins, makers, or analysts, automatically	-	Dec 2, 2019

Feature details

In addition to prebuilt system entities, an author can create custom entities to recognize and use in conversations.

For example, an author can define a list of supported payment types as: "Visa, Mastercard, Discover, American Express, PayPal"

The bot will be able to recognize responses, such as “I have an American Express card” and will be able to route the conversation correctly.