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Dynamics 365 applications build features on Power Automate

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Power Platform product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
End users by admins, makers, or analysts This feature is released. Feb 3, 2020 - This feature is released. Feb 26, 2020

Feature details

Dynamics 365 applications now build many of its features directly on Power Automate. One example includes how the service application helps organizations to track their SLAs. These SLAs were previously built on classic Common Data Service workflows, which meant they had limited connectivity. Now, you can configure SLA actions with any of the more than 300 services to which Power Automate connects.