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Permanently Turn Off Messaging Records Management for an Organization

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Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Deleting all the managed default folders and managed custom folders within your organization will eliminate all messaging records management (MRM) functionality. If you do this, mailbox retention settings will no longer be checked and message content won't be journaled (copied) to other locations.

Although deleting all the managed custom folders from Active Directory removes the managed content settings that apply to folders, it doesn't remove the folders from users' mailboxes. Instead, the root folder for managed custom folders (called Managed Folders) and any managed custom folders are converted into normal, unmanaged folders that can be moved, renamed, or deleted by the user like any other folder.

Looking for other management tasks related to MRM? Check out Deploying Managed Folders.

Use the EMC to permanently turn off messaging records management

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Messaging records management" entry in the Messaging Policy and Compliance Permissions topic.

Note

You can't use the Exchange Management Console (EMC) to remove retention tags and retention policies. You must use the Shell to remove them.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Messaging records management" entry in the Messaging Policy and Compliance Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Mailbox.

  2. In the result pane, click the Managed Custom Folders tab.

  3. Right-click a managed folder, and then click Remove.

  4. Repeat steps 3 and 4 until all of the managed folders have been deleted.

  5. In the result pane, click the Managed Folders Mailbox Policies tab.

  6. Right-click a managed folder mailbox policy, and then click Remove.

  7. Repeat steps 6 and 7 until all the managed folder mailbox policies are deleted.

  8. In the result pane, click the Managed Default Folders tab.

  9. Repeat steps 4 through 8.

Use the Shell to permanently turn off messaging records management

To permanently turn off MRM, you must remove all retention tags, retention policies, managed folders, and managed folder mailbox policies.

Important

When you remove a retention tag from Active Directory, all mailboxes to which the tag is applied as a part of retention policy are processed by the Managed Folder Assistant. All items in affected mailboxes are restamped. This may result in additional resource consumption on the Mailbox servers containing the affected mailboxes. We recommend that you consider the server load and usage profile and schedule the Managed Folder Assistant on those servers to run at a time when there will be minimal impact on users. For details about how to schedule the Managed Folder Assistant, see Configure the Managed Folder Assistant.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Messaging records management" entry in the Messaging Policy and Compliance Permissions topic.

Remove retention tags

This example removes the retention tag Corp-Users-Default

Remove-RetentionPolicyTag "Corp-Users-Default"

This example removes all retention tags.

Get-RetentionPolicyTag | Remove-RetentionPolicyTag

For detailed syntax and parameter information, see Remove-RetentionPolicyTag and Get-RetentionPolicyTag.

Remove retention policies

This example removes the retention policy Corp-Users.

Remove-RetentionPolicy "Corp-Users"

This example removes all retention policies.

Get-RetentionPolicy | Remove-RetentionPolicy

For detailed syntax and parameter information, see Remove-RetentionPolicy and Get-RetentionPolicy.

Remove managed folders

This example removes the managed folder My Managed Folder.

Remove-ManagedFolder "My Managed Folder"

This example removes all managed folders.

Get-ManagedFolder | Remove-ManagedFolder

For detailed syntax and parameter information, see Remove-ManagedFolder and Get-ManagedFolder.

Remove managed folder mailbox policies

This example removes the managed folder mailbox policy My Managed Folder Policy.

Remove-ManagedFolderMailboxPolicy "My Managed Folder Policy"

This example removes all managed folder mailbox policies.

Get-ManagedFolderMailboxPolicy | Remove-ManagedFolderMailboxPolicy

For detailed syntax and parameter information, see Remove-ManagedFolderMailboxPolicy and Get-ManagedFolderMailboxPolicy.

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